modcup is a specialty coffee roaster buying coffee in raw green form from farms, auctions & traders across the globe.
Our roasting philosophy is that the longer you roast coffee the more you eliminate its nuanced natural flavor and mask any defects. With high quality coffee lighter roasting is better and our goal is to introduce truly unique and special coffee tasting experiences.
We roast on the lighter side of the spectrum to preserve the natural aromas and brightness of flavors that result from a combination of specific coffee plant varietals and the processing of the coffee cherry.
In our cafes our baristas take pride in serving our guests a dynamic coffee experience; one that aims to showcase Fac(t)1: coffee is a fruit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.