Wendy's

3.7
1085 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
401 Route 440, Jersey City, NJ
07305, United States

Hours

Reviews

3.7
1,085 reviews
5 stars
464
4 stars
235
3 stars
143
2 stars
74
1 star
169

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising the freshness while others complained about cold or poorly prepared items.

Service Speed

Many reviews highlighted slow service, with long wait times reported during both drive-thru and in-store visits.

Customer Service

Numerous customers expressed dissatisfaction with rude or unhelpful staff, while a few noted positive experiences with specific employees.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers pointed out cleanliness issues within the restaurant, including unsanitary conditions and broken facilities.
  • AA
    A (A)
    Dec 12, 2025
    4.0
    Breakfast baconator and the breakfast potatoes are LEGIT !!
  • VV
    Veronica
    Nov 22, 2025
    1.0
    This review is based solely on the management and owner. This branch needs help! They are trying their best but the need more people in the team. You have Target opening soon. Whoever ownes this establishment needs to get it together QUICKLY !
  • HM
    Hobbes Matias
    Nov 4, 2025
    1.0
    5 cars ahead of me but still a 35+ min wait. Didn't see any cars parked for customer walk-ins so I don't understand why it took so long. I left at 35min.
  • SC
    Samrita Chan
    Nov 4, 2025
    5.0
    Shaneka was wonderful and attentive!
  • MK
    Mickey kins
    Nov 3, 2025
    5.0
    My beef patty look perfect, juicy, not dry, fries where straight out of the oil with flavor, well done staff.

Frequently Asked Questions About Wendy's

Is Jersey City #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 401 Route 440, Jersey City?

The drive-thru is open from 6:30 AM to 2:00 AM Monday through Saturday, and from 6:30 AM to 1:00 AM on Sunday.