Wendy's

2.3
115 reviews

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
245 12th St, Jersey City, NJ
07310, United States

Hours

Reviews

2.3
115 reviews
5 stars
31
4 stars
5
3 stars
5
2 stars
5
1 star
69
  • JV
    Jonathan Villamater
    2 days ago
    1.0
    Customer service was poor from start to finish waiting and actually ordering. Me and my group waited several minutes at the drive-with no response at all, and when someone finally did come on, they were rude and dismissive like it’s not THEIR job. The extended wait time at the order window alone was ridiculous, but on top of that the employee’s attitude made it worse. I wouldn’t have cared to write this but lastly the food quality was genuinely ahh. Sincerely don’t waste your time if you’re trying to get a quick bite because a five minute drive thru took a calm twenty minutes
  • N2
    N 201
    6 days ago
    1.0
    HORRIBLE HORRIBLE HORRIBLE!!!!! Waiting 20 minutes for a biggie bag. On an EMPTY drive thru….you have got to be kidding. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. I will NEVER return here!!!!!!!!! EVER!!!!! Shame on you guys!!!!!!
  • SM
    Suany Maradiaga
    Jan 4, 2026
    1.0
    That place is disgusting. The food is freezing cold and the customer service is the worst. Change staff; everything is terrible.
  • NF
    Nathaniel Feliciano
    Dec 22, 2025
    1.0
    Don’t even bother going to this Wendy’s on 12th street in jersey city. The staff is constantly rude and forgets items from your order. I had to drive back to pick up a forgotten item. They were kind on the phone but then they want you to call you a liar when picking up your items that THEY forgot. The manager on duty today shouldn’t even be a manager. 0 stars.
  • DD
    Dom
    Dec 20, 2025
    1.0
    There’s no way in hell a fast food restaurant has only 2 Employees Staffed on a Saturday in the middle of the day. 1 person handling the drive through , Mobile orders and taking care of the front and only 1 person Cooking. Actually makes no sense and Management needs to be looked into for this.

Frequently Asked Questions About Wendy's

Is 245 12th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 245 12th St, Jersey City?

This Wendy's location is open 24 hours a day, 7 days a week, including the drive-thru.