Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
This place is ahh. The service is horrible, the food is horrible, and the atmosphere is horrible. I walked in and all I smelled was meat smoke. It’s an environmental hazard. Also, I placed my order at the takeout kiosk and it took at least 10 minutes to get coffee. The employee who tended to me seemed nice and got stuff done but there was another employee there who is basically useless and shuffled around and gave me attitude. Maybe it was a communication thing. She closed the window in my face. Kudos to the employee that tried tho. The food is also stale and crumbly in the worst way. Too bad because I love Wendy’s. Oh well.
TN
tila nunez
Nov 12, 2025
1.0
The staff tonight were terrible, the place smelled of burnt food, service was extremely slow and cashier was rude. Great job
BB
Bobby
Nov 10, 2025
1.0
Drive thru, 25 minute wait for a simple order. Totally, unorganized. The owner of this location does not care about you…
KP
Kyle Patel
Nov 9, 2025
1.0
Sat at the drive-thru speaker for over 10 minutes and no one ever responded. Ended up having to walk inside just to place my order wnd then waited antigen 10’ as they started to arrive the drive through! No apology or explanation — extremely frustrating experience, unprofessional, bored looking staff not to mention ratchet! Love Wendy’s burgers but this location is a joke. I hope corporate reprimands the franchise wonder and staff (Sunday Nov 9th @12:30 incase you need to check was working!!)
DJ
darryl harper jr
Nov 4, 2025
1.0
I’ve been this location twice and I’m never coming back. How I order food and pay through the drive through just to have to come in wait for my order, not a large order. Y’all suck and should be fired ASAP!!!!. Close the location and hire a new staff
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jersey City, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jersey City, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (201) 721-5048.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 245 12th Wendy’s serve breakfast?
Yes, this Wendy’s location in Jersey City, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 245 12th St, Jersey City?
This Wendy's location is open 24 hours a day, 7 days a week, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 245 12th St has a drive-thru that operates 24/7.
Is delivery available at Wendy's 245 12th St in Jersey City?
Delivery is available where offered. You can check availability and place an order via the Wendy's app or at order.wendys.com by entering your delivery address.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides. Order through the app or website.
What payment methods are accepted at Wendy's 245 12th St?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is the casual attire policy at this Wendy's location?
The dress code at this Wendy's is casual, suitable for everyday wear.
How can I contact Wendy's at 245 12th St for feedback or questions?
You can call the location directly at (201) 721-5048 or reach customer care via live chat on the Wendy's contact page or by calling 888-624-8140.
Are there any gas stations near Wendy's at 245 12th St?
Yes, nearby gas stations include Exxon & Mobil Stations, Exxon Station, Mobil, and bp, which can be convenient if you need to refuel before or after your meal.
What other fast food options are near this Wendy's?
Nearby fast food places include Taco Bell, providing a Mexican food alternative for customers in the area.
Are there any points of interest close to Wendy's where I could visit before or after eating?
Nearby attractions include Park Foundry, a landmark and historical building, and Jersey Plaza, which offers various services and shopping options.