Subway

3.7
662 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jersey City Subway® Restaurant at 2866 Kennedy Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2866 Kennedy Blvd, Jersey City, NJ
07306, United States

Hours

Reviews

3.7
662 reviews
5 stars
295
4 stars
123
3 stars
91
2 stars
39
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking professionalism.

Food Quality

Many customers reported issues with food quality, including incorrect orders, stale ingredients, and unsanitary conditions.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and unsanitary food handling practices.

Management Issues

Feedback indicated dissatisfaction with management, particularly regarding staff training and overall service quality.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative reviews.
  • JF
    Jesus Figueroa
    Dec 28, 2025
    1.0
    Ladies and gentlemen, I am here to inform you that customers should refrain from giving tips. The management is not distributing the tips to the employees who serve them, and instead, they are taking the tips that rightfully belong to the employees.
  • DS
    Devansh Shah
    Dec 20, 2025
    1.0
    The workers that not help to costomer and just woried about that , her boyfriend get his free sub. Plus the guy come to counter when his friend come for free / less price sub. He didnot come when they have costomer. You can cheak camera 11:25 pm to 11:49pm . December 20 . Thanks
  • HK
    Harit Kalra
    Dec 20, 2025
    1.0
    Night shift guys is tooo rude girl
  • DM
    Druvi Manek
    Dec 14, 2025
    1.0
    Extremely unhappy with the store customer service. I never received my order. And when I tried to get some resolution, the store did not help, nor did doordash. Basically I did not get my food after all. And Subway does not have any way to get in touch with any human agent on any of their calling numbers. Even when when I tried to raise a complaint, as soon as I placed the complaint, they marked it as resolved without any resolution.
  • MV
    meet viradiya
    Nov 18, 2025
    1.0
    I’ve ordered from this Subway location many times, and unfortunately the service has been consistently disappointing. We recently ordered five Veggie Delight footlongs and selected the option for all sauces, but the sandwiches were prepared without following those instructions. This isn’t the first time. it has happened more than ten times now. When we called the store to address the issue, the employee was unprofessional and rude, asking us to come to the store and show them the problem instead of simply helping us. Their customer service skills are seriously lacking, and the attitude we received was unacceptable. I would not recommend visiting this Subway location. For better service and a proper experience, it’s best to choose another nearby Subway.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Jersey City?

The Subway restaurant is located at 2866 Kennedy Blvd in the Hudson sublocality of Jersey City, NJ 07306.

What meal options are available at this Subway location?

This Subway serves breakfast, lunch, and dinner, offering a variety of sandwiches, wraps, salads, and cookies made with fresh ingredients.