Subway

1.7
130 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jersey City Subway® Restaurant at 1 Exchange Pl brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1 Exchange Pl, Jersey City, NJ
07302, United States

Hours

Reviews

1.7
130 reviews
5 stars
15
4 stars
7
3 stars
3
2 stars
4
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Customers consistently reported inadequate portion sizes and poor quality of food, with many stating that sandwiches were poorly made and lacked ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions, including reports of pests and unclean facilities, leading to concerns about health and safety.

Pricing Issues

Many customers felt that prices were excessively high compared to other Subway locations, with complaints about being charged extra for standard requests.

Staff Attitude

Multiple reviews noted that staff members displayed a negative attitude, making customers feel unwelcome and uncomfortable during their visits.
  • AR
    Adriana Rivera
    2 days ago
    1.0
    Went in at 9:50pm and was told we are closed when their closing hrs are posted for 2am every day
  • GP
    Goutam Pelluri
    Nov 16, 2025
    1.0
    Store was very dirty, Food was not good
  • DD
    Duoonlol D
    Oct 30, 2025
    1.0
    The young lady there tried to charge me for an extra chips acting like I didn’t notice. SHAME
  • AC
    Asmae chrradi
    Oct 1, 2025
    1.0
    If there is a 0 stare i will leave it the service is bad hey owner git up and check what in your buisness zero customer service every time I go there I have to ask them to remove gloves and put on new ones it's unprofessional bad DO NOT GO THERE IT’S BAD SERVICE
  • AA
    Anchal
    Sep 28, 2025
    1.0
    I ordered online on the subway website for a pickup at this store and the store canceled it directly. I had to call and ask the reason and they mentioned it’s because I used a coupon code. Terrible attitude and customer service.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 1 Exchange Pl, Hudson, Jersey City, NJ 07302, United States.

What are the operating hours of the Subway at 1 Exchange Pl?

The restaurant is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 8:00 AM to 2:00 AM.