Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jersey City Subway® Restaurant at 1 Exchange Pl brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Customers frequently complained about the quality and portion sizes of the food, often describing sandwiches as skimpy and unsatisfactory.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including reports of pests and dirty facilities.
Pricing Issues
Many customers expressed frustration over high prices and inconsistent pricing practices, feeling that they were being overcharged.
Inconsistent Experience
While some reviews noted positive experiences with friendly staff and decent food, these were overshadowed by the majority of negative feedback.
AI
Aamir Iqbal
Jan 3, 2026
4.0
Closed out at 9 PM. On a Saturday.
BB
Billy
Jan 1, 2026
3.0
The good:
The sandwich was a normally good Subway sandwich.
The employee was competent although he did not say thank you.
The place was clean.
The not so good:
The tables and chairs were stacked on each other. I asked if I could sit there, and he said yes, but did not unstack them, so I unstacked them.
It was cold inside.
The bathroom is "out of order", and blocked off. So no bathroom.
Judging by other comments, it's probably better if you order in person so you can see what they're making. They did a good job making my sandwich.
CP
Chetan Pathak
Dec 9, 2025
5.0
Nice place and fresh sandwiches made by Arman.
SB
Shallu Bhateja
Nov 28, 2025
1.0
I was ordered online feels like they cheat on the toppings when ordering online
No add cheese,
No oil
No salt !
Not order again
AV
Allisys V
Nov 28, 2025
1.0
Worst subway restaurant, the main brand should check this place, horrible service