Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jersey City Subway® Restaurant at 1 Exchange Pl brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Customers consistently reported inadequate portion sizes and poor quality of food, with many stating that sandwiches were poorly made and lacked ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions, including reports of pests and unclean facilities, leading to concerns about health and safety.
Pricing Issues
Many customers felt that prices were excessively high compared to other Subway locations, with complaints about being charged extra for standard requests.
Staff Attitude
Multiple reviews noted that staff members displayed a negative attitude, making customers feel unwelcome and uncomfortable during their visits.
AR
Adriana Rivera
2 days ago
1.0
Went in at 9:50pm and was told we are closed when their closing hrs are posted for 2am every day
GP
Goutam Pelluri
Nov 16, 2025
1.0
Store was very dirty, Food was not good
DD
Duoonlol D
Oct 30, 2025
1.0
The young lady there tried to charge me for an extra chips acting like I didn’t notice. SHAME
AC
Asmae chrradi
Oct 1, 2025
1.0
If there is a 0 stare i will leave it the service is bad hey owner git up and check what in your buisness zero customer service every time I go there I have to ask them to remove gloves and put on new ones it's unprofessional bad
DO NOT GO THERE IT’S BAD SERVICE
AA
Anchal
Sep 28, 2025
1.0
I ordered online on the subway website for a pickup at this store and the store canceled it directly. I had to call and ask the reason and they mentioned it’s because I used a coupon code. Terrible attitude and customer service.