Stop & Shop

4.1
2516 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
232 Central Avenue, Jersey City, NJ
07306, United States

Hours

Reviews

4.1
2,516 reviews
5 stars
1,269
4 stars
667
3 stars
335
2 stars
110
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff as friendly and helpful, while others report rudeness and unprofessional behavior.

Food Quality

Several customers expressed concerns about the quality of food, particularly produce and meat, with reports of spoiled items.

Pricing

Prices are viewed as high compared to competitors, with some customers feeling that discounts and promotions are misleading.

Store Condition

The store is generally described as clean and organized, but there are complaints about cramped aisles and the need for renovations.
  • KK
    Kishore Kumar
    Jan 4, 2026
    5.0
    Good customer service.
  • AB
    Anthony Ben
    Dec 27, 2025
    1.0
    Food quality oversight at this location is troubling at times. Location refuses to re-stock the affordable alternatives to things for a few days out of each week. One can only assume it is for money, especially when this location at times does not honour it's own sale prices.
  • CC
    creek
    Dec 23, 2025
    1.0
    poorly trained staff, aggressive and impatient when an error is made on their end.
  • DR
    Donna Ross
    Nov 17, 2025
    5.0
    Frank is the best. He diligently cares for the shoppers by helping us park and ensuring we have a cart. My mom and I are faithful shoppers!
  • JP
    James Post
    Oct 17, 2025
    5.0
    I must say this store has gotten so much better Rosemarie, Frank, Doreen and the rest of the staff are phenomenal. Keep up the great work guys it is recognized and appreciated 👍🏼

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Jersey City?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customers who prefer shopping online.