At Papa Johns Pizza in Jersey City, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jersey City pizza for any occasion. Call us for pizza delivery in Jersey City or stop by 340 Central Avenue for carryout to order the best pizza in Jersey City, along with breadsticks, wings, and more!
Many customers reported issues with food quality, including undercooked, cold, or poorly prepared pizzas.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Delivery Problems
Customers frequently experienced late deliveries, with some orders taking over two hours to arrive.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including finding hair in food and staff not wearing protective gear.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating inconsistent experiences.
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Luis Maldonado
Nov 1, 2025
1.0
They have the worst customer service and the worst pizza in town. They need to ether change the employees or the all management or even better closed the store. I been waiting almost 2 hours and the food appears to be ready long ago. The driver is been waiting almost an hours. Please DO NOT ORDER FROM HERE.
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Rahil Patel
Oct 27, 2025
1.0
They are serving hair free of cost. Literally hair in melted cheese.
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SK Yeshwin
Oct 25, 2025
4.0
I have ordered here twice - first time was 1 large Garden fresh garlic stuffed crust tomato base pizza. It was okay and the dough wasn’t cooked properly and the taste was somewhat bland. I gave this place another shot and ordered the Spinach and tomato (replaced spinach with mushrooms) garlic Parmesan crust Alfredo base pizza yesterday. The order came a bit late but the taste was really good! I would try the meat options next time.
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Mari - Marine Margaryan
Sep 18, 2025
5.0
Papa John’s on Central Avenue is simply the best! The service here is always perfect — the team is incredibly friendly, polite, and attentive. Every visit feels welcoming, and they truly go the extra mile to make sure customers are happy. The pizza is always loaded with toppings and absolutely delicious! 🍕 And a special thanks for the clean cut — such a thoughtful detail that shows how much they care. This location truly stands out. Highly recommend!