Papa Johns Pizza

3.3
262 reviews
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Business Details

125 18th Street, Jersey City, NJ
07310, United States
(201) 222-6767
https://locations.papajohns.com/united-states/nj/07310/jersey-city/125-18th-street
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Jersey City, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jersey City pizza for any occasion. Call us for pizza delivery in Jersey City or stop by 125 18th Street for carryout to order the best pizza in Jersey City, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
125 18th Street, Jersey City, NJ
07310, United States

Hours

Reviews

3.3
262 reviews
5 stars
108
4 stars
37
3 stars
23
2 stars
15
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders taking over two hours to arrive.

Food Quality

Several reviews mentioned inconsistent food quality, including undercooked pizzas and missing toppings.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed the food, particularly the pizza and wings.
  • JN
    Jacob Nolan
    5 days ago
    5.0
    ​I visited this Papa John’s on Tuesday at 8:00 PM, and I had a great experience. ​The Grand Papa Pizza was excellent. I really liked how it was prepared; the cheese and all the toppings were spread out perfectly across the whole pizza. Every bite was delicious. ​I also want to thank the General Manager. He was very nice and helpful while I was there.
  • LL
    Livepizza Lorans
    6 days ago
    1.0
    I had a very bad experience at this Papa John’s location on Wednesday around 11:00 Am. I went inside to place an order and waited about 15 minutes, but no one came to take my order, even though I saw an employee inside. When I decided to leave, the employee suddenly came from the back and asked how he could help, but by then I had already waited too long. What really concerned me is that I saw the same employee earlier around 3:00 AM behind the store drinking with a woman, with the back door open while the store was closed. I have seen this guy many times doing the same thing there. I believe he is sleeping in store This behavior is very unprofessional and raises serious concerns about how this location is managed. Overall, this was bad customer service and poor professionalism. Next time, I will contact Papa John’s corporate.
  • FM
    Francisco De La Cruz Martínez
    Oct 25, 2025
    5.0
    Love to come here! Amazing store and nice employees!
  • MR
    Millie Rodriguez
    Oct 20, 2025
    5.0
    Ordered pizza for delivery Monday night around 7pm. Delivery was very prompt, actually earlier than planned, service was very good, prices were good for 2 medium pizzas, and they tasted great!
  • VV
    Venkat Vagvala
    Oct 10, 2025
    5.0
    Excellent food, superb customer service!! Our favorites “Garden Pizza” and “Garlic Parmesan wings”.. today both were especially tasty!!! All our family esp. our kids felt it was very yummy!!!!
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Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Jersey City?

Papa Johns Pizza delivers from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.

What are the takeout hours at Papa Johns Pizza on weekends?

Takeout hours on Friday and Saturday are from 10:00 AM to 2:00 AM, and from 10:00 AM to 1:00 AM on Sunday.