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McDonald's

4.1
(1262 reviews)

Business Details

737 Secaucus Rd, Jersey City, NJ
07307, United States
(201) 653-1057
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
737 Secaucus Rd, Jersey City, NJ
07307, United States

Hours

Reviews

4.1
1,262 reviews
5 stars
699
4 stars
257
3 stars
125
2 stars
50
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy and staff behavior, including rude service and incomplete orders.

Cleanliness

While some customers praised the cleanliness of the establishment, others noted areas for improvement, particularly in restrooms.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others experienced issues such as old food or incorrect items.

Location Concerns

Several reviews mentioned the presence of homeless individuals in the area, which affected the overall dining experience.

Staff Performance

Despite some negative comments, many customers appreciated the friendly and efficient service from the staff.
  • WW
    Weedle
    6 days ago
    1.0
    This woman (Named Claudi and works weekdays mornings only) asked me if I wanted a straw for my drink. Before I could even say yes, she turns her back around and told me to have a good day. VERY UNPROFESSIONAL BEHAVIOR! Thankfully the manager was able to assist me. Video was taken via Rayban Meta glasses
  • JA
    Jamal Alami
    Feb 6, 2026
    1.0
    They don’t do refills?
  • DE
    DamHumans! EmpireBrown
    Jan 20, 2026
    5.0
    Always good fast food/snack/ coffee etc when on the run but this location in particular, has some homeless issues, which is unfortunate
  • PV
    P Vier
    Jan 16, 2026
    2.0
    Good service, bad food
  • KA
    Kenny Aguilar
    Dec 30, 2025
    1.0
    The security guard that works there is a grumpy power tripping weirdo he told me I couldn’t not kiss my own wife after she was excited to eat and said thanks to me followed by I quick peck we weren’t making out nothing like that it was a 1 second kiss and we are adults and it felt like our constitutional rights were violated and he embarrassed us by screaming “ hey none of that in here!!!!” After I asked what he was speaking about he got angrier and he says “ matter of fact y’all gotta go!!” He proceeded to escort us out with our food that I just paid close to 30$ for never going there again I wish it would have been recorded so that I could sue him and the establishment for not stopping him abusing his job title.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's in Jersey City is open daily from 5:00 AM to midnight.

Does this McDonald's offer delivery services?

Yes, delivery is available every day from 5:00 AM to midnight, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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