Jimmy John's

3.5
247 reviews

About

Sandwich Restaurant

Location

Jimmy John's
110 First St, Jersey City, NJ
07302, United States

Hours

Reviews

3.5
247 reviews
5 stars
122
4 stars
27
3 stars
15
2 stars
12
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor management.

Food Quality

Many reviews highlighted issues with food quality, including poorly made sandwiches, incorrect orders, and complaints about freshness.

Delivery Issues

Numerous customers faced problems with delivery, including long wait times, incorrect orders, and lack of communication from the store.

Pricing Concerns

Several customers felt that the prices were too high for the quality and quantity of food received.

Cleanliness

Some reviews mentioned cleanliness issues, particularly regarding food preparation and employee hygiene practices.
  • AC
    Alex Cairo
    Jan 2, 2026
    5.0
    This spot is genuinely a joy to come to. Always delicious and the people that work there are super nice. JJ for life
  • TT
    Tena
    Nov 16, 2025
    5.0
    My fav spot , the staff is extremely friendly and always greet me once I walk in . My sandwich is always made perfectly , thank you guys! :)
  • NJ
    Neha Jain
    Nov 7, 2025
    2.0
    The whole point of Jimmy John’s is their “freaky fast delivery” but if they can’t get the delivery order right, what’s the point? My order and receipt explicitly state “napkins, cut in half, add mustard” and I even named each order after the specs for each sandwich (one was “EZ Avo” and one was “Onions”). My items arrived unlabeled, uncut, no napkins, no straws, no mustard, and the drinks were not distinguished between Coke vs Diet Coke. Why should I have to open the sandwiches to see which one has onions? And neither sandwich ended up having any avo. Why would you send a delivery with no straws? Luckily I’m home and can pour the drink into my own cups but what if I wasn’t? I have been having a lot of similar issues with this location lately making it incredibly frustrating to spend nearly $40 for 2 mediocre, incorrect sandwiches, and drinks that cannot be drunk.
  • EJ
    Elian Jaxon
    Sep 5, 2025
    5.0
    The restaurant was not too noisy.
  • ZD
    Zac D
    Aug 2, 2025
    5.0
    Staff was super polite and hooked it up. Got a nice country club #11. Super fast service, good sandwich.