Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 23 University Place Blvd. in Jersey City is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
341 reviews
5 stars
199
4 stars
71
3 stars
25
2 stars
13
1 star
33
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers as delicious, with some noting the fries were often soggy or not crispy enough.
Service Experience
Service quality varied; while some staff were described as friendly and attentive, others received complaints for rudeness and order inaccuracies.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some reviews highlighting a clean environment while others reported unsanitary conditions.
Pricing
Many customers found the prices to be high for the food offered, leading to mixed feelings about value for money.
Staff Performance
While some employees received commendations for their hard work and friendliness, others were criticized for poor service and lack of attention.
- NSNaijah SmithOct 10, 20255.0Each experience is different always filled with laughter and joy. From the get taste of the burgers to the sweet milkshakes!
- JMjose munizOct 6, 20255.0One of the best burger in Jersey city. The guys & cook very nice & clean.
- NSNicolas SteegmannOct 4, 20255.0One of the best five guys I’ve been to. Everything was delicious!
- HPHarsidh ParekhOct 3, 20251.0We asking for no masroom they put masroom also no chess no mayo also we asking for peanut they don’t give because of they dont waan opan the bag . No good service also making is no good .
- GVGabriella VSep 19, 20254.0I HONESTLY was coming here to write a bad review because of the horrible service I received lastnight from the girl who looked HORRIBLE & gave me horrible service to match until I gained attention from from the FRYGUY who I totally misjudged at first because of the tattoo on his face silly me but he absolutely helped & made sure my order was correct up untill then I was feeling ignored but he made sure that I was being taken care of & actually smiled & wished me well while waiting i watched him help & give everyone else the same great service & also work 3 different places even cashier all while others stood at one position this review is to APPRECIATE the FRYGUY I happen to work in the restaurant field myself so I really appreciate great service he totally saved a bad review to a good one shoutout the FRYGUY :)
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Jersey City accept reservations?
No, Five Guys at 23 University Place Blvd. does not accept reservations.
What are the operating hours for Five Guys at 23 University Place Blvd.?
Five Guys is open every day from 10:00 AM to 11:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, they offer delivery and in-store pickup services.
How can I order Five Guys online for delivery or pickup at this location?
You can order online via https://order.fiveguys.com/location/five-guys-njcu/menu or through the Five Guys app available on Apple App Store and Google Play Store.
What type of food and specialties does Five Guys at University Place offer?
They offer classic American fast food including hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
What payment options are accepted at Five Guys Jersey City?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys at University Place wheelchair accessible and does it have restrooms?
Yes, the restaurant has a wheelchair accessible entrance and restrooms available for customers.
What nearby places are close to Five Guys at 23 University Place Blvd.?
Nearby places include Rivet Apartments, Carvel Ice Cream, Cuteticles Nail & Spa West Side, Daikon Carrot restaurant, and Courtney Fricchione Park.
Are there any nearby parks or attractions customers can visit before or after dining at Five Guys?
Yes, Courtney Fricchione Park is nearby, offering a relaxing green space to visit before or after your meal.
Can customers easily find Five Guys via public transit or nearby landmarks?
Five Guys is located near well-known landmarks like Rivet Apartments and City Line East, which can help customers navigate to the restaurant easily.