El Pollo Supremo - Jersey City

4.1
437 reviews

About

South American Restaurant

Location

El Pollo Supremo - Jersey City
254 Central Ave, Jersey City, NJ
07307, United States

Hours

Reviews

4.1
437 reviews
5 stars
269
4 stars
56
3 stars
39
2 stars
20
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the delicious and flavorful food, particularly the chicken and ribs, but some reported inconsistencies with greasiness and dryness.

Service Experience

Many reviews highlighted excellent service from staff, especially Paola and Lourdes, though there were complaints about rude or inattentive service from some employees.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value, feeling that the cost did not match the quality of food received.

Atmosphere

The restaurant was noted for its welcoming and clean environment, contributing positively to the dining experience.

Order Accuracy

There were multiple complaints regarding incorrect orders and missing items, leading to frustration among customers.
  • JD
    Jesse Drury
    Nov 14, 2025
    5.0
    Some of the best food in Jersey City. Chicken and Ribs both fantastic. Tres Leche out of this world.
  • SS
    Suherman
    Nov 7, 2025
    5.0
    Great experience! Friendly staff and a very cozy vibe.
  • SH
    Sam Hazara
    Nov 3, 2025
    5.0
    Fast service, great prices, and huge portions. I grab the ½ chicken combo almost every week — never disappointed!
  • AY
    Akhileshyadav yadav
    Oct 29, 2025
    4.0
    Beautiful setting and welcoming people. I’ll definitely come back!
  • CW
    Carmine Whiteaker
    Oct 28, 2025
    5.0
    Absolutely wonderful food and helpful staff. We came here for a late night bite and you could just smell the grill walking in. The chop chop bowl and the fried yucca was great as well and they were quite generous with the sauce.

Frequently Asked Questions About El Pollo Supremo - Jersey City

What are the regular business hours of El Pollo Supremo - Jersey City?

El Pollo Supremo - Jersey City is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.

Does El Pollo Supremo - Jersey City offer delivery and pickup services?

Yes, the restaurant offers both in-store pickup and delivery services.