Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to detail in drink preparation.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some noting that staff were distracted.
Cleanliness
Several reviews mentioned unsanitary conditions, including flies on food and unclean work areas.
Product Quality
Inconsistent quality of food and drinks, with reports of stale donuts and poorly prepared items.
KC
Kitty Cat
Jan 1, 2026
1.0
I have visited this establishment many times before, and I have spent a ton of money here. However, I have been consistently disappointed each time I come here by the workers at this place. Aside from the drinks not being made properly, and lots of flies being all over the donuts. But on a recent visit, I mistakenly brought the wrong wallet and requested to cancel my order, assuring the cashier that I would return. When I returned, the staff member responded with an unprofessional, slick remark, and I quote: “You have your money now?” This experience, along with many more previous encounters, reflects on how rude and unprofessional the employees here can be. I do not recommend this place at all. The girl who said this to me is Egyptian, she has puffy brown curly hair and a has nose piercing. SAVE YOUR MONEY AND YOUR TIME!
AA
Adam A.
Dec 30, 2025
1.0
I arrived well before closing time to place an order on a very cold day, as did a few others. However, the staff had locked the doors to clean up for closing time early, and seemed to have their friends with them in the dining room hanging out. We were gestured to remain outside and order from the drive-through window, in between other customers with cars in the drive-through line. It was a very bad experience, especially since it was below freezing, staff need to do better.
GL
Greg Lewis
Nov 24, 2025
1.0
The staff is not very welcoming and rude. I will be doing business in this DD again.👎
JC
Junior Castillo
Oct 22, 2025
1.0
En la noche hay de muchacho el mas alto tiene un amigo que se puso hablar y yo esperando mi café y lo deje por 2 minutos y el hablando con su amigo hasta que yo le dije y mi café y después se puso hacerlo
AP
Angelique Parker
Aug 26, 2025
1.0
If u need to ask then u obviously haven't been to this location at 6am
What are the operating hours of this Dunkin' location in Jersey City, NJ?
This Dunkin' location is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturdays and Sundays from 6:00 AM to 9:00 PM.
What holiday specials are currently available at this Dunkin' location?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals are served at this Dunkin'?
This Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' offer delivery and pickup services?
Yes, it offers both curbside pickup and delivery options for customer convenience.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin’ mobile app available on both Apple and Android platforms for a fast grab and go experience.
What specials or features does this Dunkin' emphasize for quick service?
Dunkin’ offers drive-thru service and encourages ordering ahead with their mobile app for fast pickup.
What types of beverages and food specialties are offered here?
This Dunkin’ location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there free Wi-Fi available at this Dunkin'?
Yes, this location offers free Wi-Fi to its customers.
Are there any nearby restaurants where I can continue dining or grab a different meal after visiting Dunkin'?
Nearby restaurants include Popeyes, Sakura Teriyaki, Wendy's, Burger King, and another Dunkin' location, giving you various fast food and dining options to enjoy after your visit.
What nearby businesses could help me if I need telecom or mobile phone services while visiting Dunkin'?
You can visit Total Wireless, Page One Electronics, T-Mobile, or Metro by T-Mobile nearby for mobile phones, accessories, or related services.
Are there entertainment or family-friendly places near this Dunkin' where I can take my children?
Yes, nearby options include Kidz Village (an amusement and water park), Catch Air Jersey City (an indoor play center), and bowling alleys like Nationwide Bowling and Hudson Bayonne Lanes.