Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Several customers reported issues with incorrect orders and extra charges that were not clearly communicated.
Cleanliness
While some customers praised the cleanliness of the store, others reported unsanitary practices, particularly regarding food handling.
Product Quality
Feedback indicated inconsistent product quality, with complaints about stale bagels and poorly made drinks.
Staffing Issues
Many reviews mentioned that the location is often understaffed, leading to slow service and mistakes.
MA
Matt Alcazar
Feb 7, 2026
1.0
Completely got my order wrong. Paid for an extra egg and didn't get it. Frozen coffee came out terrible
NN
Noah
Jan 30, 2026
3.0
What,s the best way
a) inside nobody heard
b) out side un did
c) high school
Answer sooner
P,s I ,m in the suburbs
PV
P Vier
Jan 16, 2026
5.0
Love it they are so good
FA
flavia acosta
Jan 13, 2026
1.0
went today at 7 am and the woman that took care of me was very rude. raised her voice at me , had no patience and was very sarcastic, while the other lady that was making sandwiches laughed . horrible customer serve.
HR
Hicham Rhissassi
Dec 2, 2025
1.0
They are scamming people. I ordered hot latte with almond milk. It showed 0.00 when he added the Almond milk but he added another item for 75 cents so when I asked he said it’s for the almond milk. I am getting it from different locations everyday no one charge for the almond milk.