Dunkin'

3.8
420 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
463 Tonnele Ave, Jersey City, NJ
07307, United States

Hours

Reviews

3.8
420 reviews
5 stars
221
4 stars
67
3 stars
35
2 stars
26
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and negative interactions.

Cleanliness

While some customers noted the store was clean, others reported unsanitary conditions, including moldy food and improper food handling.

Order Accuracy

Several customers experienced issues with order accuracy, including being charged incorrectly and receiving incomplete or incorrect items.

Speed of Service

Many reviews mentioned slow service, with long wait times for orders and understaffing being common complaints.

Product Quality

Customers expressed dissatisfaction with the quality of food items, particularly stale bagels and poorly made drinks.
  • HR
    Hicham Rhissassi
    Dec 2, 2025
    1.0
    They are scamming people. I ordered hot latte with almond milk. It showed 0.00 when he added the Almond milk but he added another item for 75 cents so when I asked he said it’s for the almond milk. I am getting it from different locations everyday no one charge for the almond milk.
  • DP
    daniel perez
    Dec 1, 2025
    1.0
    Disgusting . They gave me a bagel with mold !! Do not buy from this place
  • GS
    Gm Srgm
    Nov 14, 2025
    5.0
    Amazing location, makes you feel wow 🤩 once you walk in, very clean n organized store
  • CM
    Clifton “Cliff” Mathelus
    Sep 27, 2025
    1.0
    They are understaff and take way too long with just one order this happen every time I come here this is the worst Dunkin’ Donuts I’ve ever been too. It’s sad because Dunkin’ Donuts is my favorite fast food.
  • MS
    Michi Sosa;;
    Aug 25, 2025
    1.0
    I order a curbsise pickup order and was waiting for almost 20 minutes for my order and when I go inside my order has been there with the ticket that says “Curbside pickup” and there was NO people inside they were chatting when I came inside

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 463 Tonnele Ave, Jersey City, NJ?

Dunkin' is open 24 hours a day, every day of the week at this Jersey City location.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.