Dunkin'

3.8
416 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
463 Tonnele Ave, Jersey City, NJ
07307, United States

Hours

Reviews

3.8
416 reviews
5 stars
221
4 stars
66
3 stars
34
2 stars
26
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Cleanliness

While some customers noted the store was clean, others reported unsanitary practices, particularly regarding food handling.

Product Quality

Several reviews mentioned issues with food quality, including stale bagels and incorrect orders.

Atmosphere

The store's atmosphere received mixed reviews, with some praising the ambiance while others criticized the staff's attitude.

Staffing Issues

Many customers highlighted that the location is often understaffed, leading to delays and poor service experiences.
  • GS
    Gm Srgm
    Nov 14, 2025
    5.0
    Amazing location, makes you feel wow 🤩 once you walk in, very clean n organized store
  • CM
    Clifton “Cliff” Mathelus
    Sep 27, 2025
    1.0
    They are understaff and take way too long with just one order this happen every time I come here this is the worst Dunkin’ Donuts I’ve ever been too. It’s sad because Dunkin’ Donuts is my favorite fast food.
  • MS
    Michi Sosa;;
    Aug 25, 2025
    1.0
    I order a curbsise pickup order and was waiting for almost 20 minutes for my order and when I go inside my order has been there with the ticket that says “Curbside pickup” and there was NO people inside they were chatting when I came inside
  • HP
    Hinesha Patel
    Aug 3, 2025
    1.0
    Very bad service They take extra charge even thi you have points never ever visit this store. The service is also very bad the staff are very arrogant and when i ask them that why you charge me extra then they are telling me that its because i asked for no ice drink thats the cheapest mentality as a proof i am putting my receipt also you guys can check they are the cheaters
  • KB
    knoxie basha
    Jul 5, 2025
    5.0
    they are always open through any holiday. their hot coffee is always fresh. their bagels are super fresh and soft. the crew members are super friendly and nice. i had my 4 year old kid in the store with me and they were so kind in accomedating him.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 463 Tonnele Ave, Jersey City, NJ?

Dunkin' is open 24 hours a day, every day of the week at this Jersey City location.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.