Dunkin'

3.8
626 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
40 Journal Square, Jersey City, NJ
07306, United States

Hours

Reviews

3.8
626 reviews
5 stars
295
4 stars
133
3 stars
80
2 stars
35
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers praise friendly service while others report rudeness and unprofessionalism.

Cleanliness

Several reviews mention cleanliness issues, particularly regarding the restroom and food preparation areas.

Product Quality

Customers express dissatisfaction with the quality of food and drinks, citing stale items and incorrect orders.

Pricing Issues

Multiple reviews highlight concerns about overcharging and hidden fees, particularly regarding drink modifications.

Efficiency

Service speed is inconsistent, with some customers noting quick service while others report long wait times.
  • WA
    Waqar Ali
    Nov 7, 2025
    1.0
    I live in the area and they always somehow manage to mess up my order. Like I ask for no bacon and they add bacon, or a plain bagel and they give me something else, and this isn't a one time thing its multiple times.
  • MS
    Mya Serrano
    Oct 31, 2025
    5.0
    I wish I knew her name, but the lovely woman who has been working there for almost 10 years is ALWAYS so sweet. Also I just love Dunkin haha
  • FI
    Fatima Iqbal
    Oct 29, 2025
    1.0
    i work in the area and have come here a few times. i always get the mango pineapple refresher with green tea and they rip you off unless you stand there and watch. if i order on the app, its just green tea with maybe a splash of mango pineapple. to the point that my drink is see through. i am essentially paying $6 for watered down green tea. what a scam.
  • JP
    Jared Palmiery
    Oct 3, 2025
    2.0
    Ni coffee cup sleeves for your hot coffee. No working bathroom.
  • DM
    Destiny McGee
    Sep 30, 2025
    5.0
    Very quick and efficient staff who’s friendly as well. Food was ready to go as soon as I entered. The restaurant was super clean as well. Definitely would recommend this Dunkin’ Donuts

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Jersey City, NJ?

Dunkin' in Jersey City is open from 5:00 AM to 9:30 PM Monday through Saturday, and from 5:30 AM to 9:00 PM on Sundays.

Does Dunkin' offer delivery and pickup services at the Jersey City location?

Yes, this Dunkin' location provides both curbside pickup and delivery services.