Dunkin'

4.0
960 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
507 Summit Ave, Jersey City, NJ
07306, United States

Hours

Reviews

4.0
960 reviews
5 stars
478
4 stars
228
3 stars
120
2 stars
29
1 star
105

What are people saying?

AI-generated from recent customer reviews

Towing Issues

Numerous customers reported having their cars towed despite being paying customers, leading to frustration and accusations of predatory practices.

Service Quality

Many reviews highlighted poor service, including long wait times, incorrect orders, and rude staff, particularly during busy hours.

Food & Beverage Quality

Customers frequently complained about the quality of food and drinks, citing stale items, incorrect orders, and poorly prepared beverages.

Cleanliness

Several reviews mentioned cleanliness issues within the establishment, including dirty tables and unsanitary conditions.

Mixed Experiences

While some customers praised the location for its convenience and good service, the overall sentiment leaned heavily towards dissatisfaction.
  • JB
    Jay'la Bell
    Nov 10, 2025
    1.0
    The coffee is bad.The service is bad. This old lady with gray who has a bun in her hair is very rude. She makes my coffeee horrible too. She puts too much cream in my coffee not enough coffee. She even took long making my shaken espresso. Ten people got their drinks before me even though I ordered before them. If you don’t feel like making coffee why are working there. I wish they would have someone else make the coffee.
  • CP
    Catalina Martinez Prieto
    Nov 6, 2025
    2.0
    Te atienden pesimo y no es tan barato ya, precio calidad pesimo. Por la misma plata tomas un cafe con sabor en cualquier otro local.
  • BS
    Brent Wayne Sanders
    Oct 23, 2025
    1.0
    Just had the worst experience ever at this location. I stopped in to grab a coffee and got an important phone call which I had to take before leaving. The phone conversation lasted for about 30 mins or less, and when I left the establishment I noticed my car had been towed!!!! I was parked in a regular spot like everyone else. That is completely unacceptable and ridiculous. No one in the restaurant could help me so I had to spend hours trying to track down the towing company to get my car back. I will never go here again. STAY AWAY!
  • SS
    Stephanie Schulte
    Oct 23, 2025
    1.0
    If I could give zero stars I would. Parked here for 35 mins as a PAYING customer and got my car towed. While the owner was legally within his rights to tow my car since I momentarily walked off the premise, I found this act to be predatory and unethical. This Dunkin' partners with EZ Towing at 2188 Kennedy Blvd and they have a whole scheme running. Laws need to protect consumers from crooked business's that profit off of the backs of disadvantaging consumers like this. DO NOT SUPPORT this business and it's disgusting practices.
  • GS
    Gayatri Sardar
    Oct 10, 2025
    1.0
    Made me wait for 20 min for simple latte are they professional pathetic some time coffee was burnt

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jersey City, NJ?

Dunkin' in Jersey City is open daily from 5:00 AM to midnight, except on Thursdays when it closes at 10:00 PM.

What types of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, lunch, and brunch.