Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Jersey City? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 631 Newark Ave .
Numerous reviews highlighted poor customer service, including rude staff, unhelpful responses, and issues with order accuracy.
Order Accuracy
Many customers reported receiving incorrect orders, including wrong toppings and missing items, leading to dissatisfaction.
Delivery Issues
Customers frequently experienced long wait times for delivery, with some orders marked as delivered but never received.
Food Quality
While some praised the taste of the pizza, others noted inconsistencies in quality, such as undercooked items and incorrect preparation.
Positive Experiences
A few customers shared positive experiences regarding quick service and good food, indicating that not all interactions were negative.
SM
Spicy Mcloving
4 days ago
5.0
I had an issue a while back and the store called me to make sure everything was figured out. Excellent customer service and very kind. Thank you!
KZ
Komal Z
5 days ago
1.0
If there was "0" stars, I would definitely give it to this location. I ordered online for a pick to be paid at the store. I got to the store and made my payment making sure it was correct and used my phone to pay. When I got home I realized that I got a notification on phone for the pizza that I had paid and it was double the price. I immediately called them and it was answered by the manager. I told him that I was charged twice the amount. He told me it was for tips. Are you kidding me? Why would I pay tips same as my pizza price and told him it was a mistake. He kept arguing with me and I asked him to refund me for the mistake they made. He would not refund me the money and kept telling me to go through my bank. I was so infuriated with his disgusting and rude behavior. They make a mistake and won't admit it. They're is no such thing as 100% tip. My card was just charged twice and I just wanted a refund for extra charge only, not the pie. I'm never ordering from them again. Beware of what you pay for because they might over charge you and will tell you that you selected option for tips. Shame on them.
JJ
Juan José
Feb 12, 2026
1.0
Terrible, super bad service, I waited an hour for a small order and when I asked the employees about my order, none of them knew, they just told me I had to wait.
AG
Abhimanyu Gupta
Feb 8, 2026
2.0
They are happy to take order but never communicate back when there are delays. It is nearly impossible to call and connect with them. On top of that there is no option to cancel the order when they are delayed double -triple their delivery times!
You are essentially playing lottery with low probability of getting by ordering with them.
NM
nayeli moscoso
Feb 8, 2026
1.0
Muy mala experiencia, mi pedido nunca llegó traté de llamar y nunca respondieron y cuando por fin me respondieron solo me colgaron, tuve que cancelar mi pedido porque ya se habiendo demorado demasiado, pésimo servicio al cliente
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