CTown Supermarkets

4.0
1798 reviews

About

SupermarketGrocery StoreAlpha 1 Marketing
From 7am to 9am will be "Seniors, and Disable Only" shopping. From 9am to 9pm there will be a maximum 50 person limit in the store at any one time Gift cards now available for purchase to use at check-out.

Location

CTown Supermarkets
885 Bergen Avenue, Jersey City, NJ
07306, United States

Reviews

4.0
1,798 reviews
5 stars
835
4 stars
462
3 stars
265
2 stars
100
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific incidents of discrimination and poor treatment reported.

Pricing Issues

Many customers expressed dissatisfaction with high prices and frequent pricing errors at checkout, leading to feelings of being overcharged.

Store Condition

The store is generally described as clean and well-stocked, but some customers noted cramped aisles and issues with product organization.

Product Quality

Several reviews mentioned concerns about expired products and poor quality of some food items, particularly in the deli and produce sections.

Positive Aspects

Despite the negative feedback, some customers appreciated the variety of products available and the friendly demeanor of certain staff members.
  • EA
    Ester Martín Aresté
    Dec 13, 2025
    1.0
    Very disappointing. Every time I come, for the past 3 years, I pack A LOT, so i always bring my own cart. All of the sudden they don't allow customers to use our carts and want us to use theirs which don't hold even half of the purchase I typically do. I explained it to the security guard and lady that was there and still didn't let me use my cart. Won't be coming again. You lost a customer.
  • BD
    Bruno Desrochers
    Nov 30, 2025
    5.0
    Great market. Produce are fresh and affordable. Staff is friendly and happy to assist
  • AA
    Anton Anton
    Nov 8, 2025
    1.0
    This morning I went to this store (located in NJ 07306) with my French Bulldog, who is a service dog trained to assist me during panic attacks. The store staff refused to let me in, claiming that it is “not a public place” and that I must leave the premises. This behavior constitutes discrimination based on disability and is a violation of the federal Americans with Disabilities Act (ADA) as well as New Jersey state law. Service dogs are legally allowed to accompany their handlers in all public areas, including stores, cafés, and pharmacies. I recorded the incident on video and will be filing formal complaints with the proper authorities. It is truly disappointing that in 2025, people with disabilities are still being treated this way. I sincerely hope the store management educates its employees about ADA requirements and the rights of individuals with service animals.
  • AT
    Ashutosh Tripathi
    Nov 1, 2025
    5.0
    Well stocked, clean store with lots of options
  • FJ
    Frantz Jeanty
    Oct 28, 2025
    5.0
    very good supermarket ! clean / best price / friendly/ fresh food / good team management

Frequently Asked Questions About CTown Supermarkets

What are the store hours for CTown Supermarkets at 885 Bergen Avenue?

CTown Supermarkets is open from 7am to 9pm. From 7am to 9am, shopping is reserved for seniors and disabled customers only. The store limits occupancy to 50 people at any one time from 9am onward.

Where is CTown Supermarkets located?

CTown Supermarkets is located at 885 Bergen Avenue, Jersey City, NJ 07306, United States.