Business Details
About
Mexican Restaurant
Chipotle Exchange Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
369 reviews
5 stars
89
4 stars
51
3 stars
25
2 stars
28
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and dismissive staff, with many customers feeling disrespected and poorly treated.
Portion Sizes
Many customers complained about small portion sizes, often feeling shortchanged for the price paid.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and concerns about food safety.
Food Quality
Customers reported issues with food quality, including undercooked ingredients and stale items.
- AFAnne Feng6 days ago1.01/7/26, I went out with my coworker for lunch and ordered a bowl with white rice, pinto beans, corn, chicken, cheese, and salsa. Not even five minutes after I started eating, I noticed a piece of plastic sticking out of the food. It was clearly Saran Wrap, and based on the color, it likely came from either the pinto beans or the chicken. This is extremely unhygienic and could have been dangerous if I hadn’t caught it in time. I wasted my entire lunch break ordering here only to receive low‑quality food. Given the situation and the contamination I found in my meal.
- JJJayJan 1, 20261.0Food tastes stale, counter is filthy, and they didn’t even have peppers/onions ready. Just pointed to it being empty and “we’ll need to make it”. No mention of “We’re sorry this is not available yet; we need 10 minutes to finish this” or likewise. As usual chipotle quality in the northeast is just nasty. So disappointing
- NPNikhil PanchalDec 29, 20252.0The door keeps slamming shut every time someone walks in. Can be annoying if you eat in
- ARAmber RoseDec 29, 20251.0extremely rude employees and they forgot half my order. i hate this place ❤️
- BKBarkah KNov 30, 20251.0This place is very disgusting. Has the worst service ever. The lady Aryana was very discriminating and disrespectful. She threw the order at me and was very rude while mu pick up order. The people here need to be trained and when I told her I will write a review , she was like go ahead and do it. People don’t care here. And I got a bowl without chicken. How can you give a bowl without protein. The staff and service specially need improvement and some politeness to their customers. The food is so better at Chipotles, this location is the worst.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill at Exchange Place?
You can enjoy customizable burritos, bowls, quesadillas, tacos, and salads at Chipotle Exchange Place, made with responsibly sourced, wholesome ingredients and no artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 30 Montgomery St?
Chipotle at 30 Montgomery St is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Exchange Place offer online ordering?
Yes, you can order online through their website or mobile app to get exclusive offers and earn rewards.
How can I contact Chipotle Mexican Grill at Exchange Place?
You can contact them by phone at +1 201-984-5483 or email at NJ.3950.ExchangePlac@chipotle.com.
Where is Chipotle Mexican Grill located in Jersey City?
It is located at 30 Montgomery St, Hudson, Jersey City, NJ 07302, USA, in the Exchange Place area.
What social media channels does Chipotle Mexican Grill at Exchange Place have?
They are on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there any places nearby Chipotle Mexican Grill where I can grab more food or drinks?
Yes, nearby options include &pizza for pizza and Italian food, B.GOOD for salads and sandwiches, and the Jerkin Chicken Truck for Caribbean cuisine.
What nearby services might be helpful if I'm visiting Chipotle Exchange Place?
You can find FedEx Office Print & Ship Center for printing and shipping needs and Turbo Tech Nerds for automotive services close by.
Are there employment or recruiting agencies near Chipotle Mexican Grill in Exchange Place?
Yes, several nearby agencies include Mainly Firm Recruiter, SSA Recruitment USA, and Express Employment Professionals to assist with professional services.
Does Chipotle Mexican Grill at Exchange Place follow any food sourcing principles?
Yes, they follow 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices and using only 53 real ingredients.