Chipotle Exchange Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers complained about small portion sizes, often feeling that they were being shortchanged on their meals.
Customer Service
Many reviews highlighted rude and dismissive attitudes from staff, leading to a negative dining experience.
Food Quality
Several customers reported issues with food quality, including cold meals, undercooked ingredients, and overly salty dishes.
Cleanliness
Feedback indicated that the restaurant was often dirty, with unclean tables and visible bugs reported by some customers.
Inconsistent Experience
While some customers had positive experiences with food and service, many others reported frequent issues with order accuracy and staff behavior.
LW
Lexi Wachter
3 days ago
5.0
Just had the best bowl of my life and it was even delivery. Shoutout to the team working tonight!
VV
Vanessa
3 days ago
1.0
Got delivery and one of wraps was made wrong and the rice in both is undercooked.
TB
Tifine Barnes
6 days ago
2.0
Too many young crew members. Way too many people on one shift, although they seem nice they also seem oblivious to who's actually in charge or the duties of their positions
AN
Akash Nair
Nov 14, 2025
5.0
Always quick, always fresh. I just wish they could give side of chicken in big container and not in the tiny one. I mean charge us more but use the big container please.
LR
Leah Reiner
Nov 8, 2025
1.0
We ordered for delivery and there was no update after more than an hour. I feel so bad for the doordasher who was sent there and waited 40 minutes. You can't even get a person on the phone.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill at Exchange Place?
You can enjoy customizable burritos, bowls, quesadillas, tacos, and salads at Chipotle Exchange Place, made with responsibly sourced, wholesome ingredients and no artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 30 Montgomery St?
Chipotle at 30 Montgomery St is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Exchange Place offer online ordering?
Yes, you can order online through their website or mobile app to get exclusive offers and earn rewards.
How can I contact Chipotle Mexican Grill at Exchange Place?
You can contact them by phone at +1 201-984-5483 or email at NJ.3950.ExchangePlac@chipotle.com.
Where is Chipotle Mexican Grill located in Jersey City?
It is located at 30 Montgomery St, Hudson, Jersey City, NJ 07302, USA, in the Exchange Place area.
What social media channels does Chipotle Mexican Grill at Exchange Place have?
They are on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there any places nearby Chipotle Mexican Grill where I can grab more food or drinks?
Yes, nearby options include &pizza for pizza and Italian food, B.GOOD for salads and sandwiches, and the Jerkin Chicken Truck for Caribbean cuisine.
What nearby services might be helpful if I'm visiting Chipotle Exchange Place?
You can find FedEx Office Print & Ship Center for printing and shipping needs and Turbo Tech Nerds for automotive services close by.
Are there employment or recruiting agencies near Chipotle Mexican Grill in Exchange Place?
Yes, several nearby agencies include Mainly Firm Recruiter, SSA Recruitment USA, and Express Employment Professionals to assist with professional services.
Does Chipotle Mexican Grill at Exchange Place follow any food sourcing principles?
Yes, they follow 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices and using only 53 real ingredients.