Chipotle Journal Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, incorrect orders, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, lack of attention to customers, and unprofessional behavior.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions in food preparation areas.
Atmosphere
The overall atmosphere was described as unwelcoming, with staff appearing indifferent and unmotivated.
Inconsistent Experience
While some customers enjoyed their meals and praised the food, many others had negative experiences, indicating a lack of consistency in service and food quality.
MR
Madee Reed
Oct 30, 2025
5.0
Chipotlevilivesaglassestaffilthyuprayerepent🙏
AS
ABHI SHEK
Oct 27, 2025
5.0
You’ll get a fresh burrito bowl here! Hoboken chipotle is worst.
ZZ
zach
Oct 17, 2025
2.0
This Chipotle is actively scamming their customers by only offering the large size chips. If you ask for chips, they never have the regular size, and force you to pay for the larger size. It’s been like this for months.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Journal Square offer?
Chipotle offers customizable Mexican menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Journal Square?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Journal Square offer pickup and delivery services?
Yes, you can order for in-store pickup or delivery.
Can I order Chipotle online from the Journal Square location?
Yes, you can order online through the Chipotle website or their mobile app.
How can I contact Chipotle Mexican Grill in Journal Square via phone or email?
You can call them at +1 201-918-3867 or email at nj.3297.JournalSq@chipotle.com.
Does Chipotle Journal Square support any community or inclusivity initiatives?
Yes, Chipotle welcomes LGBTQ customers and focuses on responsible sourcing and sustainability through its 'Food with Integrity' principles.
What nearby public transportation or landmarks can help me find Chipotle Mexican Grill at Journal Square?
Chipotle is located at 26 Journal Square, near various legal offices and the Jersey Journal building, a recognized area hub.
Are there any nearby educational centers close to Chipotle at Journal Square?
Yes, Sylvan Learning of Jersey City and AVNA Learning Center, both educational institutions, are nearby and can be convenient to visit before or after dining.
What healthcare facilities are near Chipotle Mexican Grill in Journal Square?
Nearby healthcare services include Garden Heights Recovery for addiction treatment, Elara Caring for home health care, and Aura Dermatology.
Are there other dining options close to Chipotle in Journal Square?
Yes, nearby dining includes another Chipotle Mexican Grill location and Flatbread Grill, a Middle Eastern restaurant, offering variety in cuisine choices.