Business Details
About
Mexican Restaurant
Chipotle Jersey City Newport Tower is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,259 reviews
5 stars
545
4 stars
335
3 stars
98
2 stars
56
1 star
225
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and dismissive staff, with many customers feeling disrespected and poorly treated during their visits.
Portion Sizes
Many customers complained about small portion sizes, often feeling that they were not receiving adequate amounts of food for the price paid.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Food Quality
There were multiple reports of food quality issues, including undercooked ingredients and incorrect orders, leading to customer dissatisfaction.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, many others reported negative experiences, indicating a lack of consistency in service and food quality.
- KCKanstantsin ChernikJan 1, 20261.0I wish I could give them negative stars. They broke their door and made it impossible to get inside. They closed side door, posted misleading signs, and removed door handle. Is it a business sor a joke?!
- RDRylie DelacruzJan 1, 20261.0I got a carne asada bowl from this location a few days ago and had the worst food poisoning of my life. Not only did it derail our trip, but just made for an all around miserable experience. DO NOT EAT HERE!!!!!
- JPjason perezDec 26, 20251.0I usually go to this chipotle but had a terrible experience with staff, rice given was low so asked for an extra scoop staff was hesitant and gave me half a scoop and said would need to charge for more , first time ever being charged for extra rice but fine I told her if I’m going to pay for it might as well put more rice to make the full scoop but still staff rolled their eyes and proceeded to give half scoops of rice. Terrible attitude and portions, manager I spoke to at the end was nice but problem still stood of being charged for “extra” yet given half scoops of rice while being charged with attitude.
- EMElena MoraDec 24, 20255.0GOOD LIKE ALWAYS
- IHIan HDec 7, 20253.0Food is ok, under cooked rice. friendly service.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Jersey City Newport Tower?
Chipotle in Jersey City Newport Tower is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Jersey City Newport Tower offer online ordering?
Yes, you can order online through their website or the Chipotle app for in-store pickup or delivery.
Can I get delivery or pickup services at this Chipotle location?
Yes, Chipotle offers both in-store pickup and delivery services at this location.
What type of food does Chipotle Jersey City Newport Tower serve?
They serve customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is this Chipotle location welcoming and inclusive to the LGBTQ community?
Yes, this location of Chipotle welcomes the LGBTQ community.
How can I contact Chipotle Jersey City Newport Tower for queries or feedback?
You can contact them by phone at +1 201-222-3767 or by email at NJ.2627.JerseyCity@chipotle.com.
Are there any nearby places of interest around Chipotle Jersey City Newport Tower for visitors?
Yes, nearby places include Fitness Factory Health Club for exercise, Gregorys Coffee for coffee and bakery items, and Betfair Casino for entertainment and events.
How can nearby financial and professional services benefit visitors to Chipotle Jersey City Newport Tower?
Visitors working at nearby offices such as ViewTrade Securities or Wedbush Securities may conveniently grab a meal at Chipotle during their breaks or meetings.
Is there public transportation or landmarks near Chipotle Jersey City Newport Tower to help customers find the location?
Chipotle is located at 525 Washington Blvd in the Newport Tower area of Jersey City, near landmarks like Newport Office Tower and professional services buildings, making it easily accessible for visitors.
What digital platforms can I follow or contact Chipotle Mexican Grill for updates and offers?
You can follow or contact them on their LinkedIn, Facebook (ChipotleJerseyCityNewportTower), Instagram (@chipotle), Pinterest, YouTube, and Twitter (@ChipotleTweets) accounts.