Business Details
About
Mexican Restaurant
Chipotle Jersey City Newport Tower is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,251 reviews
5 stars
543
4 stars
335
3 stars
97
2 stars
56
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and dismissive staff, with many experiences of poor customer service and lack of attention to orders.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they received less food than expected, even when requesting more.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Food Quality
There were multiple complaints about food quality, including issues with freshness, incorrect ingredients, and even food safety concerns.
Atmosphere
The dining environment was described as uncomfortable and unwelcoming, with reports of disruptive behavior from staff and other patrons.
- JCJake CohenNov 13, 20251.0They closed early for no reason. Jike was livid, rightfully so
- ADAnne-Marie DesreumauxOct 25, 20254.0Très bien pour un fast food, bonne fraîcheur des produits, bon guacamole, un peu bruyant,mais c’était un vendredi soir...
- KPKunj PatelOct 24, 20251.0I have got hair in one of my chipotle I had to throw everything I bought won’t recommend this chipotle if you are planning to visit. It’s highly unhygienic The staff is rude even in veg bowl they don’t put extra rice nor beans they smash foods on floor
- HHHAHAOct 19, 20251.0Always dirty. Homeless shelters have better condition. At least one employee here is giving much more food when you speak Spanish. Not welcoming others?
- SSSteve SmithOct 12, 20254.0I saw all the poor reviews and I was a little worried but I was staying close and decided to risk it. It was a completely normal chipotle. It was clean, the staff was fine and the amount of meat was even a little on the extra side. No complaints about this location at all.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Jersey City Newport Tower?
Chipotle in Jersey City Newport Tower is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Jersey City Newport Tower offer online ordering?
Yes, you can order online through their website or the Chipotle app for in-store pickup or delivery.
Can I get delivery or pickup services at this Chipotle location?
Yes, Chipotle offers both in-store pickup and delivery services at this location.
What type of food does Chipotle Jersey City Newport Tower serve?
They serve customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is this Chipotle location welcoming and inclusive to the LGBTQ community?
Yes, this location of Chipotle welcomes the LGBTQ community.
How can I contact Chipotle Jersey City Newport Tower for queries or feedback?
You can contact them by phone at +1 201-222-3767 or by email at NJ.2627.JerseyCity@chipotle.com.
Are there any nearby places of interest around Chipotle Jersey City Newport Tower for visitors?
Yes, nearby places include Fitness Factory Health Club for exercise, Gregorys Coffee for coffee and bakery items, and Betfair Casino for entertainment and events.
How can nearby financial and professional services benefit visitors to Chipotle Jersey City Newport Tower?
Visitors working at nearby offices such as ViewTrade Securities or Wedbush Securities may conveniently grab a meal at Chipotle during their breaks or meetings.
Is there public transportation or landmarks near Chipotle Jersey City Newport Tower to help customers find the location?
Chipotle is located at 525 Washington Blvd in the Newport Tower area of Jersey City, near landmarks like Newport Office Tower and professional services buildings, making it easily accessible for visitors.
What digital platforms can I follow or contact Chipotle Mexican Grill for updates and offers?
You can follow or contact them on their LinkedIn, Facebook (ChipotleJerseyCityNewportTower), Instagram (@chipotle), Pinterest, YouTube, and Twitter (@ChipotleTweets) accounts.