The staff is frequently described as friendly, welcoming, and attentive, with many customers praising individual team members for their exceptional service.
Food Quality
While many reviews highlight the freshness and flavor of the food, there are several complaints about inconsistency in portion sizes and quality, particularly regarding specific ingredients.
Cleanliness
Customers consistently note that the restaurant is clean and well-maintained, contributing to a positive dining experience.
Efficiency
The service is often described as quick and efficient, with many customers appreciating the fast turnaround on orders.
Management Issues
Some reviews indicate problems with management, particularly regarding customer service responses and handling of complaints.
BR
Brianna Roberts
1 day ago
5.0
i am a woman of many dietary restrictions and the team at the location was so kind to me . A man named josh and a young lady named michelle really took their time to make sure i was fully aware of the menu and comfortable with what i was getting.
KR
Kata Roberts
1 day ago
5.0
Josh gave excellent customer service !! This was my first time at this Cava location and he’s made it a wonderful experience. He took his time to help explain some of the menu items and even provided great recommendations. I will be back thanks to Josh
RV
Regine Vincent
2 days ago
5.0
My experience at the Jersey City Cava was great. I had an issue with an order and Calvin was more than gracious when offering help. This made my experience more enjoyable. The food here is fresh and I would definitely recommend this location.
MM
Mary Joie Mendoza
3 days ago
3.0
You can never be rational to a hungry person, especially when you've got their order wrong. Got to reorder my lunch. Called support for a refund. Delayed my lunch. Thank you very much.
CO
Cheryl Oshai
Jan 5, 2026
5.0
Shoutout to the CAVA employee Kelvin who helped me with my order today ,truly amazing service! They were patient, friendly, and made sure everything was exactly how I wanted it. Even during a busy moment, they kept a great attitude and went above and beyond to help me out. This kind of customer service makes all the difference. I’ll definitely be back!
CAVA Jersey City serves fast-casual Mediterranean food including customizable greens, grains bowls, salads, and pitas.
Where is CAVA located in Jersey City?
CAVA is located at 30 Montgomery Street, Jersey City, NJ 07302, USA.
What are the operating hours of CAVA in Jersey City?
CAVA is open daily from 10:30 AM to 10:30 PM, but it is closed on November 27, December 24, and December 25, 2025.
Does CAVA Jersey City offer takeout and delivery services?
Yes, CAVA offers takeout and delivery services.
What payment methods are accepted at CAVA Jersey City?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is CAVA Jersey City wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, seating, and restrooms, but does not have wheelchair accessible parking.
Does CAVA Jersey City have a children's menu and welcome families?
Yes, CAVA offers a children's menu and welcomes families and children.
How can I order ahead from CAVA Jersey City?
You can order ahead through CAVA's ordering website at https://order.cava.com/stores or via their mobile apps available on iOS and Android.
Which nearby places could I visit before or after dining at CAVA Jersey City?
Nearby you can visit Downtown Pharmacy for your health needs, The Jersey Journal if interested in local news, or enjoy a meal at &pizza, a popular pizza restaurant close by.
Are there employment agencies near CAVA Jersey City for job seekers?
Yes, you can find several employment agencies near CAVA including Aerotek, Express Employment Professionals, SSA Recruitment USA, and Mainly Firm Recruiter.