Papa Johns Pizza

3.7
350 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Irvington, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Irvington pizza for any occasion. Call us for pizza delivery in Irvington or stop by 742 Lyons Ave for carryout to order the best pizza in Irvington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
742 Lyons Ave, Irvington, NJ
07111, United States

Hours

Reviews

3.7
350 reviews
5 stars
159
4 stars
67
3 stars
44
2 stars
21
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresolved order issues.

Order Accuracy

Many customers reported receiving incorrect or incomplete orders, leading to frustration.

Food Quality

While some praised the food, others complained about cold, overcooked, or low-quality pizza.

Delivery Issues

Several customers experienced long wait times for delivery and issues with delivery drivers.

Staff Attitude

Multiple reviews mentioned unprofessional behavior from staff, including rudeness and lack of attentiveness.
  • DD
    David Dehope
    Oct 6, 2025
    5.0
    All the people are awesome especially little and Sean food is on time and customer service is excellent
  • JJ
    Jeff
    Sep 17, 2025
    5.0
    Very good
  • SB
    Syed Mashood Bacha
    Aug 11, 2025
    5.0
    Best pizza I’ve had and cooked the pizza to perfection
  • SS
    Simi
    Aug 3, 2025
    5.0
    My fav spot More than 7 years ordering pizza there. At least once a week. Never have any issue.
  • RD
    rachelly Diaz
    Jul 23, 2025
    1.0
    I am writing to express my extreme frustration and disappointment with my recent experience ordering from your restaurant through Uber Eats. Unfortunately, the order I received was incomplete — I was missing a pizza and two 2-liter bottles of soda that I had paid for. After noticing the issue, I made the effort to return to the restaurant in person to resolve the problem. I spoke with a manager on site and provided him with the order number from Uber Eats. To my surprise, he claimed that my order was not showing in their system. I then showed him proof that the order was indeed placed through Uber Eats and clearly indicated your restaurant as the source. Despite this, he continued to insist that he couldn’t find my order and offered no resolution. This entire situation has been extremely frustrating. As a paying customer, I expect to receive what I ordered, and if there is a problem, I expect it to be handled with care and professionalism. Instead, I was left with no food, no refund, and no accountability from the staff I spoke with. I would greatly appreciate it if the store manager could personally reach out to me to discuss this matter further. I am hopeful that your team values customer satisfaction and will take the time to address this issue properly. Thank you for your attention to this matter. I look forward to hearing from someone soon.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for takeout and delivery at Papa Johns Pizza in Irvington, NJ?

Papa Johns Pizza is open for takeout and delivery every day from 10:00 AM until 1:30 AM, with extended takeout hours until 2:30 AM on Fridays and Saturdays.

Where is Papa Johns Pizza located in Irvington?

Papa Johns Pizza is located at 742 Lyons Ave, Irvington, NJ 07111, USA.