At Papa Johns Pizza in Irvington, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Irvington pizza for any occasion. Call us for pizza delivery in Irvington or stop by 742 Lyons Ave for carryout to order the best pizza in Irvington, along with breadsticks, wings, and more!
Many customers reported issues with food quality, including soggy pizza, incorrect orders, and overcooked items.
Customer Service
Numerous reviews highlighted poor customer service, with complaints about rude staff, unprofessional behavior, and unresolved issues with orders.
Delivery Issues
Customers frequently experienced delays in delivery, missing items, and unprofessional delivery practices.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting good experiences with specific staff members.
VD
Vanessa Dejean
5 days ago
1.0
The delivery driver demonstrates a notably discourteous attitude.
TC
The Crew
Jan 29, 2026
1.0
the pizza is always soggy, idk if they using the microwave or the oven & the sauce taste off. nobody wears gloves in there they need to shut it down at this point
SB
Shontel Bazilio
Dec 29, 2025
1.0
I’m leaving this review based on my experience with customer service. The way the phone was answered and the tone used were very unprofessional, as if I was bothering the staff just by calling. When I called back to ask about making a change, instead of calmly explaining that changes could not be made, the representative spoke with clear irritation and aggression, then hung up the phone.
Customer service should be respectful and professional, even when the answer is no. After being treated this way, it honestly makes me uncomfortable and raises concerns about trusting this establishment with my food.
BS
Baija Shobola
Dec 4, 2025
1.0
Poor food quality and unprofessional delivery. The pizza sauce tasted completely different and not savory. The driver was also aggressive, banging on the building and my apartment building door instead of ringing my doorbell first. Very uncomfortable experience. I won’t be ordering from here again.
DD
David Dehope
Oct 6, 2025
5.0
All the people are awesome especially little and Sean food is on time and customer service is excellent
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