Dunkin'

3.7
907 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Irvington, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
545 Chancellor Ave, Irvington, NJ
07111, United States

Hours

Reviews

3.7
907 reviews
5 stars
413
4 stars
180
3 stars
121
2 stars
58
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Cleanliness

Some customers noted cleanliness issues, including dirty conditions and unsanitary food handling.

Food Quality

Several reviews mentioned that food was stale, burnt, or poorly prepared, leading to dissatisfaction.

Staff Attitude

Multiple reviews pointed out unprofessional behavior from staff, including dismissive attitudes and lack of respect towards customers.
  • AB
    Amirah Barnes
    Nov 16, 2025
    5.0
    11/16/2025 Gm! I was not having a very good morning! Just not in the mood and idk why? But A nice lady at this shop made me feel just like what my name say on the receipt QUEEN. B I like when ppl enjoy what they do and I feel a little better I can’t lie. I’m mad I was enjoying the service so much I didn’t catch her name but ik she was Muslim she had a blue hijab on this morning. And not to mention this white HOT chocolate is on point… 💕. She’s a blessing 🙏🏽 cherish these kinds… 🥰
  • SD
    Sidi Drame
    Oct 19, 2025
    2.0
    Went through the drive-thru was rushed through my order, some of my food was missing, gave me the wrong items, was just a terrible experience.
  • MW
    Mac Arthur Walker
    Sep 3, 2025
    5.0
    This is the best Dunkin Donuts in my area! The coffee and donuts are always fresh, and the service is always A+👍🏾👍🏾👍🏾👍🏾👍🏾 A great group of people work here. I love this place!!!
  • AO
    Aajanae Owens
    Aug 31, 2025
    2.0
    I went through the drive thru , I was rushed through my order and the customer service was terrible. After receiving my meal all of my food tasted old & burnt. Very unfortunate because I was omw to work so didn’t have time to double back. Worst experience ever. The coffee was decent though.
  • SS
    Sanai Sierra
    Aug 28, 2025
    1.0
    They Never answer phone calls!! It surprises me how, a big corporation doesn’t make sure their employees, professionally answer the phone lines.

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' in Irvington, NJ offer?

Dunkin' offers a variety of coffee, espresso, breakfast sandwiches, donuts, and tea, including seasonal items like Pumpkin Spice Iced Signature Latte and Chipotle Loaded Hash Browns.

What are the operating hours of Dunkin' at 545 Chancellor Ave, Irvington, NJ?

Dunkin' at this location is open 24 hours a day, seven days a week, providing all-day service.