Service Quality
Mixed feedback on service; some praised friendly staff while others reported rude employees and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and tasty meals, while others found food bland or poorly prepared.
Cleanliness
Generally positive remarks about cleanliness, though some reviews noted issues with food presentation.
Technology Issues
Concerns about the AI drive-thru system causing order mistakes and reducing human interaction.