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McDonald's

3.8
(1035 reviews)

Business Details

3410 Rt 9 South, Howell, NJ
07731, United States
(732) 367-7262
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3410 Rt 9 South, Howell, NJ
07731, United States

Hours

Reviews

3.8
1,035 reviews
5 stars
461
4 stars
237
3 stars
156
2 stars
55
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Mixed reviews on food quality; some praised fresh and hot items, while others complained about cold or undercooked food.

Customer Experience

Several customers highlighted positive interactions with friendly staff, but many also noted unprofessional behavior and poor management.

Order Accuracy

Frequent complaints about missing items and incorrect orders, indicating a lack of attention to detail.
  • DD
    Dom Digironimo
    Feb 16, 2026
    1.0
    Ok I ordered a sweet tea and got it u sweet 🤮 never again
  • LB
    Lisa Brown
    Feb 13, 2026
    5.0
    The service is good. But they need to have someone posted at the register. It took 5 minutes to get ketchup.
  • SC
    Sean Combs
    Jan 30, 2026
    1.0
    Very horrible place to be. Amy was very rude to me and i heard employees using foul language and slurs behind the counter. Everything was undercooked. 0/10
  • KM
    Kimberly Marques
    Jan 10, 2026
    5.0
    My grandson loves thier happy meals as a reward
  • BM
    Bethany Martino
    Dec 22, 2025
    1.0
    I ordered a 10-piece McNugget meal and was only given two small sauce packets. I always finish all the nuggets, and two sauce packets are never enough because they’re so tiny. I politely asked the worker if I could get two more. She looked at me, asked how many I wanted, and after I answered, she said, “ummm, actually you’re going to have to pay for that.” I was honestly shocked that I was being charged extra for tiny sauce packets after already ordering a full meal. The situation was handled unprofessionally, and the customer service was disappointing. Charging customers for extra sauce like this is ridiculous and not a good experience at all.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Howell, NJ?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru open at McDonald's in Howell?

The drive-thru opens daily at 5:30 AM and closes at midnight, except on Friday and Saturday when it closes at 1:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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