Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews highlighted poor customer service experiences, including rude staff and unprofessional handling of complaints.
Order Accuracy
Several customers reported issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising fresh and hot food while others complained about cold or poorly prepared items.
Wait Times
Customers frequently mentioned long wait times for food, both in the drive-thru and inside the restaurant.
Cleanliness
There were complaints about the cleanliness of the restaurant and bathrooms, with some customers noting unsanitary conditions.
KM
Kimberly Marques
2 days ago
5.0
My grandson loves thier happy meals as a reward
BM
Bethany Martino
Dec 22, 2025
1.0
I ordered a 10-piece McNugget meal and was only given two small sauce packets. I always finish all the nuggets, and two sauce packets are never enough because they’re so tiny. I politely asked the worker if I could get two more. She looked at me, asked how many I wanted, and after I answered, she said, “ummm, actually you’re going to have to pay for that.”
I was honestly shocked that I was being charged extra for tiny sauce packets after already ordering a full meal. The situation was handled unprofessionally, and the customer service was disappointing. Charging customers for extra sauce like this is ridiculous and not a good experience at all.
DG
David Guzman
Dec 21, 2025
5.0
Best food for diabetes. Lol
TM
Tyler Muh
Dec 6, 2025
1.0
I wish I should rate it 0 stars , I’ve waiting 30 mins just to get my food. I’ve went up and tell the order number two times and still did not get the order. We go up to the cashier and ask for a refund. Do not go here ever!
AT
Ariana Toney
Dec 3, 2025
1.0
I am writing to formally complain about a very disappointing experience I had at this McDonald’s location.
I placed and paid for my order before 11:00 AM specifically to receive breakfast items. However, when I arrived at the window, I was informed that because it was now after 11:00 AM, they could not give me my order at all — despite the fact that my order was already placed and fully paid for. As a result, I wasted $43 and received nothing that I originally ordered.
To make matters worse, the employee assisting me at the window was very rude and unprofessional while explaining this. When I called and asked to speak with a manager, her attitude was dismissive and she did not seem to care about the situation or offer any real solution. I was left feeling completely ignored and disrespected as a customer.
This entire experience was unacceptable. I paid for food that I never received, was treated rudely by staff, and received no support from management. I hope this does not happen to other customers.
What payment options does McDonald's in Howell accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order from McDonald's in Howell using the McDonald's mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What services does McDonald's in Howell offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a gas station near McDonald's in Howell where I can refuel before or after getting food?
Yes, Exxon and LUKOIL gas stations are nearby, providing convenient fuel options.
Are there any nearby beauty or spa services close to McDonald's in Howell?
Yes, Nail Pro, Studio 9 Tattoos, and Today's Nail Salon are nearby if you want to enjoy beauty services before or after your meal.
What other local businesses and services can I find near McDonald's in Howell?
Nearby you can find Red Oak Home Buyers (real estate), Roof Doctors (roofing), Bloomies (florist), and Country Fresh Organics (grocery store), which might be useful for errands around your visit.