Business Details
About
Mexican Restaurant
Chipotle Howell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
504 reviews
5 stars
245
4 stars
89
3 stars
42
2 stars
18
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.
Cleanliness
Multiple reviews highlighted the restaurant's lack of cleanliness, with dirty tables and food debris being common complaints.
Food Quality
There were numerous complaints about food quality, including undercooked rice, stale chips, and incorrect portion sizes.
Staff Attitude
Several customers noted that staff members were rude or inattentive, contributing to a negative dining experience.
Digital Ordering Problems
Many customers expressed frustration with the digital-only ordering policy and issues with the app, leading to dissatisfaction with service.
- JWJames Westcott5 days ago1.0I decided to get a burrito for the first time in awhile (not loaded) and the moment I go to take a bite everything fell all inside my car. Hell for the price of the food if the worker can clearly see it not properly wrapped there should be no issue double wrapping it. The foods good don’t get me wrong but if you mainly sell burritos and bowls all day everyday then it should at least be done right.
- CTCaroll TroncosoNov 14, 20251.0I visited this Chipotle today and had a disappointing experience. The person on the line wasn’t outright rude, but was sarcastic and acted as if I couldn’t understand English—simply because I’m Hispanic. I speak English perfectly well, and the attitude was unnecessary and disrespectful. It felt unprofessional and made the interaction uncomfortable. A place that serves Mexican food should not treat Hispanic customers as if they are less capable. I hope management addresses this so every customer feels respected and valued.
- CPCammie PowellNov 12, 20251.0The kid working register tried to charge me twice for my order even though I showed him I was already charged on my credit card, then when I was eating I found a short thick hair fried into one of my chips. Absolutely disgusting! Will never go back and will make sure everyone I know hears about this awful experience.
- NNNonnieGNov 9, 20253.0I didn't realize until my last visit that the food is not made on site, instead it is heated in plastic bags and then poured into containers for service. Even so, meats were dried out and flavorless. Cleanliness of this location is in decline.
- JCJason ColadonatoOct 21, 20251.0They are digital only so no cash no ordering in person. When you order with the app it's all wrong.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Howell?
Chipotle in Howell is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Howell offer online ordering?
Yes, you can order online through the Chipotle website or the Chipotle app.
What types of services does Chipotle Howell provide?
Services include in-store pickup, delivery, online orders, catering, and gift cards.
Where is Chipotle Mexican Grill located in Howell, NJ?
It is located at 4733 US Highway 9, Suite 200, Howell, NJ 07731.
Does Chipotle Howell accommodate dietary preferences or restrictions?
Chipotle uses only 53 real ingredients focusing on responsibly sourced, wholesome foods without artificial colors, flavors, or preservatives, allowing for customizable meals.
Is Chipotle Howell welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
How can I contact Chipotle Howell for inquiries or catering orders?
You can reach them by phone at +1 732-364-3937 or email at nj.2569.howell@chipotle.com.
Are there any popular restaurants near Chipotle Howell?
Yes, nearby restaurants include Carino's Italian Restaurant, TenderFix by Noah Schnapp, IHOP, LongHorn Steakhouse, and Applebee's Grill + Bar.
What entertainment options are close to Chipotle Howell?
Nearby entertainment includes The Grange Playhouse theatre and GameStop for video games and arcade fun.
Which retail stores are located near Chipotle Howell for convenient shopping?
Nearby retail stores include Kohl's, Sephora at Kohl's, Bath & Body Works, Sally Beauty, Kay Jewelers, Claire's, and The Children's Place.