Chipotle Mexican Grill

3.7
508 reviews
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Business Details

4733 US Highway 9, Howell, NJ
07731, United States
(732) 364-3937
https://locations.chipotle.com/nj/howell/4733-us-highway-9?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2569
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About

Mexican Restaurant
Chipotle Howell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4733 US Highway 9, Howell, NJ
07731, United States

Hours

Reviews

3.7
508 reviews
5 stars
248
4 stars
89
3 stars
42
2 stars
18
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being inattentive or rude.

Food Quality

Many reviews mentioned poor food quality, including undercooked rice, stale chips, and incorrect orders.

Cleanliness

The restaurant's cleanliness was a common concern, with multiple customers noting dirty tables and unkempt food preparation areas.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, stating they were smaller than expected or inconsistent.

Management Concerns

There were complaints about poor management, including lack of staff, inadequate training, and overall disorganization.
  • LS
    Leo Sanjuanelo
    Jan 5, 2026
    1.0
    I’ve never had any complaints about this chipotle location before until tonight walked in stood in front of the counter for 10 minutes looking at 4 employees, 2 off to the side joking and laughing around, one in the back preparing food (so I was not expecting home to greet me though it looked like he was the only one who was about to say something to me but didn’t) and the male worker standing right in front of me less than 2 feet away preparing what looked to be a meal for himself , 10 minutes of standing around waiting to be helped and nothing crazy lol . 7:25-7:35pm 01/05 , incase the Gm wanted to see how bad his employees customers services are.
  • FA
    francisco anguiano
    Dec 20, 2025
    4.0
    Slow3 service
  • JW
    James Westcott
    Nov 19, 2025
    1.0
    I decided to get a burrito for the first time in awhile (not loaded) and the moment I go to take a bite everything fell all inside my car. Hell for the price of the food if the worker can clearly see it not properly wrapped there should be no issue double wrapping it. The foods good don’t get me wrong but if you mainly sell burritos and bowls all day everyday then it should at least be done right.
  • CT
    Caroll Troncoso
    Nov 14, 2025
    1.0
    I visited this Chipotle today and had a disappointing experience. The person on the line wasn’t outright rude, but was sarcastic and acted as if I couldn’t understand English—simply because I’m Hispanic. I speak English perfectly well, and the attitude was unnecessary and disrespectful. It felt unprofessional and made the interaction uncomfortable. A place that serves Mexican food should not treat Hispanic customers as if they are less capable. I hope management addresses this so every customer feels respected and valued.
  • CP
    Cammie Powell
    Nov 12, 2025
    1.0
    The kid working register tried to charge me twice for my order even though I showed him I was already charged on my credit card, then when I was eating I found a short thick hair fried into one of my chips. Absolutely disgusting! Will never go back and will make sure everyone I know hears about this awful experience.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Howell?

Chipotle in Howell is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Howell offer online ordering?

Yes, you can order online through the Chipotle website or the Chipotle app.