Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Customers have mixed feelings about the cookies; some find them delicious and fresh, while others describe them as dry or overbaked.
Customer Service
The staff is frequently praised for being friendly, helpful, and attentive, with specific employees receiving commendations for their exceptional service.
Menu Variety
The weekly changing menu is appreciated by many, but some customers express frustration when their favorite cookies are unavailable.
Delivery Issues
Several customers reported significant problems with online orders, including wrong items, delays, and poor communication.
Atmosphere
The store is described as welcoming and pleasant, contributing to a positive overall experience for customers.
AF
Alex Fischetti
Nov 17, 2025
5.0
This place is the best. We always order from here because they always get the order wrong so then I get to have the cookies for free. If they fix the issue with is comment then I get the right order its a win win. Thanks Chip City you are the best. But FR the cookies are better than the other competition.
NN
Neha
Oct 25, 2025
5.0
We stumbled upon this amazing little place tonight and the cookies were delicious as the workers were delightful!!!!
PA
Prakeerth Ammisetty
Oct 12, 2025
1.0
The cookies are the best I have ever had. But they keep changing the menu every week and it's very frustration. I like their Galaxy Brownie cookie, but they keep swapping out of the menu every 1-2 weeks. Not I just have to wait for them to bring it back or take by business to Insomnia bcz they don't have any other cookie that is even close enough to catch up on that amount chocolate.
JC
José Hernández Celis
Oct 2, 2025
1.0
Chip City is by far the best cookie out there.
That being said, every time I order online, the service is the worst by far.
They either send the wrong order, charger more or the latest, after more than an hour that I placed my order in Uber Eats, when the order is already 20 minutes lates, they tell me that they are out of stock and if I want to replace them, and when I tried to cancel the order, they will still charge me 75% of the order. It is absolutely disrespectful. I should know better than that and never order again, but I’m done this time.
Fix your delivery system fellas, all the hard work for making these amazing cookies it’s lost when you have such a terrible delivery service. It’s really disappointing.
PT
Pete Trivett
Sep 24, 2025
5.0
Was not expecting for such amazing customer service from Tianna! She made my night and I would absolutley return AND highly recommend to everybody. Go to Chip City Hoboken and ask for Tianna, she hooks it up!
What are the operating hours of Chip City in Hoboken?
Chip City Hoboken is open every day from 11:00 AM to 1:00 AM.
Where is Chip City located in Hoboken?
Chip City is located at 113 Washington Street, Hoboken, NJ 07030, US.
What services does Chip City offer for order fulfillment?
Chip City offers in-store pickup, delivery, and same-day delivery services.
How can I order cookies for delivery from Chip City?
You can order cookies for delivery through their delivery URL at https://www.order.store/brand/chip-city or https://order.chipcitycookies.com/.
What forms of payment are accepted at Chip City?
Chip City accepts Apple Pay, Cash, Contactless Payments, Mastercard, and Visa.
What type of attire is recommended when visiting Chip City?
Casual attire is recommended when visiting Chip City.
What is the history behind Chip City?
Chip City began in July 2017 in Astoria, Queens as a hobby between two childhood friends who wanted to recreate the simple taste of their childhood cookies.
Which nearby beauty salons can I visit before or after enjoying cookies at Chip City?
Nearby beauty salons include Imago Beauty Group, La Femme Spa, Hoboken Hair, and Hoboken Cut & Shave, making it easy to combine a beauty treatment with your visit to Chip City.
Are there other food spots near Chip City worth checking out?
Yes, nearby food options include Lukes Lobster on Pier 13 (food truck), Vivi Bubble Tea, Shake Shack, McDonald's, Ritas Italian Ice and Frozen Custard, Charrito's Mexican Restaurant, Empanadas Cafe, Shaka Kitchen, Piccolo Roma, and Sticky's.
What fitness and wellness centers are close to Chip City?
Nearby fitness and wellness centers include Retro Fitness, The Basement Hoboken, Iron Bodyfit Hoboken, Spear Physical Therapy, and Beam Dental Hoboken for physical therapy.