Chip City

4.5
164 reviews

About

Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.

Location

Chip City
113 Washington Street, Hoboken, NJ
07030, United States

Hours

Reviews

4.5
164 reviews
5 stars
131
4 stars
15
3 stars
4
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Cookie Quality

Customers have mixed feelings about the cookies; some find them delicious and fresh, while others describe them as dry or overbaked.

Customer Service

The staff is frequently praised for being friendly, helpful, and attentive, with specific employees receiving commendations for their exceptional service.

Menu Variety

The weekly changing menu is appreciated by many, but some customers express frustration when their favorite cookies are unavailable.

Delivery Issues

Several customers reported significant problems with online orders, including wrong items, delays, and poor communication.

Atmosphere

The store is described as welcoming and pleasant, contributing to a positive overall experience for customers.
  • AF
    Alex Fischetti
    Nov 17, 2025
    5.0
    This place is the best. We always order from here because they always get the order wrong so then I get to have the cookies for free. If they fix the issue with is comment then I get the right order its a win win. Thanks Chip City you are the best. But FR the cookies are better than the other competition.
  • NN
    Neha
    Oct 25, 2025
    5.0
    We stumbled upon this amazing little place tonight and the cookies were delicious as the workers were delightful!!!!
  • PA
    Prakeerth Ammisetty
    Oct 12, 2025
    1.0
    The cookies are the best I have ever had. But they keep changing the menu every week and it's very frustration. I like their Galaxy Brownie cookie, but they keep swapping out of the menu every 1-2 weeks. Not I just have to wait for them to bring it back or take by business to Insomnia bcz they don't have any other cookie that is even close enough to catch up on that amount chocolate.
  • JC
    José Hernández Celis
    Oct 2, 2025
    1.0
    Chip City is by far the best cookie out there. That being said, every time I order online, the service is the worst by far. They either send the wrong order, charger more or the latest, after more than an hour that I placed my order in Uber Eats, when the order is already 20 minutes lates, they tell me that they are out of stock and if I want to replace them, and when I tried to cancel the order, they will still charge me 75% of the order. It is absolutely disrespectful. I should know better than that and never order again, but I’m done this time. Fix your delivery system fellas, all the hard work for making these amazing cookies it’s lost when you have such a terrible delivery service. It’s really disappointing.
  • PT
    Pete Trivett
    Sep 24, 2025
    5.0
    Was not expecting for such amazing customer service from Tianna! She made my night and I would absolutley return AND highly recommend to everybody. Go to Chip City Hoboken and ask for Tianna, she hooks it up!

Frequently Asked Questions About Chip City

What are the operating hours of Chip City in Hoboken?

Chip City Hoboken is open every day from 11:00 AM to 1:00 AM.

Where is Chip City located in Hoboken?

Chip City is located at 113 Washington Street, Hoboken, NJ 07030, US.