Head to our Hoboken ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor service.
Ice Cream Quality
The ice cream received generally positive feedback for taste, but there were complaints about freezer burn and inconsistent quality.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly regarding the store's hygiene and maintenance.
Pricing
Many customers felt the prices were high relative to the portion sizes and overall experience.
Staff Training
There were calls for better staff training, particularly regarding customer service and handling food allergies.
DK
Daniel K
Nov 15, 2025
2.0
Its okay, but there are much better ice cream options in this area
TS
Tsira Shengelia
Oct 30, 2025
5.0
As a dessert lover, I decided to try this famous ice cream place. I wouldn’t say it’s the most delicious one — I’ve definitely had better — but the atmosphere was really nice. You can tell they care about customer satisfaction. The service was good too. I tried the cherry, caramel, and strawberry flavors — the caramel one stood out the most. I liked that you can add extra toppings (though of course, it costs extra). Overall, it was a pleasant experience — definitely something worth trying at least once.
BC
beka chogovadze
Oct 28, 2025
4.0
I have tried better ben & Jerry’s ice creams
IJ
I.Louis Hernandez Jr
Sep 5, 2025
5.0
Ingrid was very friendly and made me and my partner feel like we were home. She created a warm and welcoming customer service experience. This is the reason I continue to go back. Also, the ice cream is delicious. Thank you for the great service.
JS
Jennifer Sheridan
Aug 29, 2025
1.0
I love Ben and Jerry's but I didn't expect the server to be witchy. Gosh, I get pay isn't what it should be, but sheesh, no need to be short, rude and snappy.
What types of ice cream flavors can I find at Ben & Jerry's in Hoboken?
You can enjoy euphoric Ben & Jerry's ice cream flavors served in the style they were back in 1978, including freshly baked waffle cones, shakes, and sundaes with your favorite flavors.
What services does Ben & Jerry's Hoboken offer for ordering ice cream?
Ben & Jerry's Hoboken offers in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
Where is Ben & Jerry's located in Hoboken?
Ben & Jerry's is located at 405 Washington Street, Hoboken, NJ 07030, USA.
What are the operating hours for Ben & Jerry's Hoboken?
Ben & Jerry's Hoboken is open Monday through Thursday and Sunday from 12:00 PM to 11:00 PM, and on Friday and Saturday from 12:00 PM to midnight.
What payment methods are accepted at Ben & Jerry's Hoboken?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Does Ben & Jerry's Hoboken offer ice cream catering services?
Yes, they offer ice cream catering for weddings, offices, events, and more, including mobile catering services with ice cream trucks and carts.
Can I order ice cream online from Ben & Jerry's Hoboken?
Yes, you can place orders online for pickup or delivery through their designated order page.
What nearby dining options are available around Ben & Jerry's Hoboken?
Nearby restaurants include Avenue Bistro and Bar, Avocado Sushi, Qdoba, Pizza Republic, Grimaldi's Pizzeria, Illuzion, Bangkok City Thai, The Cuban, and Old German Bakery.
Are there nearby cafes where I can enjoy coffee before or after visiting Ben & Jerry's?
Yes, Bluestone Lane is a nearby coffee shop and cafe where you can enjoy a coffee or snack near Ben & Jerry's in Hoboken.
What nearby shops and services are available close to Ben & Jerry's Hoboken?
Nearby you can find retail stores like JoJo Maman Bébé for children's clothing, Brooke and Bel women's fashion store, and services like Hoboken Locksmith Corp and Hoboken Optical.