Ben & Jerry’s

Reviews

• TD

  Thorson Dowling

  Jan 3, 2026
  5.0
  Ingrid was so helpful, helped me pick a flavor when they were out of a flavor I liked. Thank you so much!!
• RO

  Ryan Ochoa

  Jan 3, 2026
  5.0
  Ingrid was very kind and helpful!
• Z

  zade .-.

  Jan 3, 2026
  5.0
  I was helped by a lovely employee named Ingrid who was so kind, welcoming, and extremely helpful. She made my Ben and Jerry’s experience wonderful and unforgettable.
• MH

  Mary Hosford

  Dec 29, 2025
  1.0
  I couldn't believe the size of the scoop of ice cream my daughter received. I just couldn't wrap my mind around paying nearly $7 for what I found out was called a mini - a kids cup. I asked for one scoop of ice cream. It was tiny, it was laughable size. the scoop didn't touch the sides of the small cup and didn't even mount over the cup. l wish I took a picture because it was maybe a little bigger then a golf ball size. I get inflation and hoboken commericial rents are ridiculous but this, paying more for less, not my cup of tea. It felt like the store was shrinkflation or product downsizing with the high prices. I have lived around and been going to hoboken for 20+ years. I used to stop by here all the time with my 4 kids. Back then prices were about $5 for a kids size but at least the scoop was generous. I know the poor girl had to listen to me just try to wrap my mind around the size of the scoop for the price. I do not find it good business to downsize product when cost is so high. And so many homemade ice cream shops in Hoboken to choose from. I will not be going back.
• SA

  Sarah Albear

  Nov 29, 2025
  1.0
  The lady working here is extremely rude and unprofessional. She yelled at me and even insulted me. When I tried to speak, she said, “Okay, post your review, I don’t care.” This place has become horrible — they do not care about customers at all. No safety, no respect, and zero customer service. I do NOT recommend visiting this place anymore.