Ben & Jerry’s

4.3
451 reviews
Ben & Jerry's Hoboken ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Hoboken ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable

Location

Ben & Jerry’s
405 Washington Street, Hoboken, NJ
07030, United States

Hours

Reviews

4.3
451 reviews
5 stars
297
4 stars
80
3 stars
21
2 stars
14
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor service.

Ice Cream Quality

The ice cream received generally positive feedback for taste, but there were complaints about freezer burn and inconsistent quality.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly regarding the store's hygiene and maintenance.

Pricing

Many customers felt the prices were high relative to the portion sizes and overall experience.

Staff Training

There were calls for better staff training, particularly regarding customer service and handling food allergies.
  • DK
    Daniel K
    Nov 15, 2025
    2.0
    Its okay, but there are much better ice cream options in this area
  • TS
    Tsira Shengelia
    Oct 30, 2025
    5.0
    As a dessert lover, I decided to try this famous ice cream place. I wouldn’t say it’s the most delicious one — I’ve definitely had better — but the atmosphere was really nice. You can tell they care about customer satisfaction. The service was good too. I tried the cherry, caramel, and strawberry flavors — the caramel one stood out the most. I liked that you can add extra toppings (though of course, it costs extra). Overall, it was a pleasant experience — definitely something worth trying at least once.
  • BC
    beka chogovadze
    Oct 28, 2025
    4.0
    I have tried better ben & Jerry’s ice creams
  • IJ
    I.Louis Hernandez Jr
    Sep 5, 2025
    5.0
    Ingrid was very friendly and made me and my partner feel like we were home. She created a warm and welcoming customer service experience. This is the reason I continue to go back. Also, the ice cream is delicious. Thank you for the great service.
  • JS
    Jennifer Sheridan
    Aug 29, 2025
    1.0
    I love Ben and Jerry's but I didn't expect the server to be witchy. Gosh, I get pay isn't what it should be, but sheesh, no need to be short, rude and snappy.

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream flavors can I find at Ben & Jerry's in Hoboken?

You can enjoy euphoric Ben & Jerry's ice cream flavors served in the style they were back in 1978, including freshly baked waffle cones, shakes, and sundaes with your favorite flavors.

What services does Ben & Jerry's Hoboken offer for ordering ice cream?

Ben & Jerry's Hoboken offers in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.