Wingstop

Reviews

• TG

  Thais Gmz

  Apr 11, 2026
  1.0
  Dios mio!! Desde que entre al lugar la muchacha que estaba atendiendo me hablo con UNA ACTITUD DESPOTA, como si fuera una indigente que fue a pedir gratis la comida, me miraban como si les debia algo, no tenia la mejor actitud para dar servicio al cliente, me dijo que no podia tomar mi orden porque no sabia como hacer una devolución (y honestamente ese no es mi problema)me dijo a mi que hiciera mi orden en linea!! Mi primer y ultima vez en este lugar!!
• CM

  Carissma Middleton

  Mar 20, 2026
  1.0
  This was hands down one of the most unprofessional and disturbing experiences my family has had at a Wingstop. On March 19, 2026 around 4:30 PM, my father, who is older, went in to place an order and was immediately treated with impatience and disrespect. The cashier, Andrea, told him to “hurry up” while he was still deciding because she needed to help in the back. No courtesy, no patience, just attitude. He still tried to make a purchase, but when he handed her $40 cash, she claimed she didn’t have change. Instead of making it a bigger issue, he stepped aside to transfer money so he could pay with his card. While doing that, he watched Andrea take the very next customer, who also said she only had cash, and suddenly Andrea had no problem giving her change. So clearly, the issue wasn’t the lack of change. When my father pointed out the inconsistency, Andrea became loud, argumentative, and completely unprofessional. Instead of resolving the situation, she escalated it and actually THREATENED to call the police on him. For what? Asking a valid question about why he was treated differently? My father told her to go ahead and call them so he could explain how he was being treated. He waited 15 minutes, no police ever showed up, so clearly that was nothing more than an intimidation tactic. It didn’t end there. When my fiancé, who is a General Manager in food service, called to address the situation, Andrea answered the phone and aggressively questioned why he needed to speak to a manager. She then clearly briefed the manager before passing the call. The manager got on the phone already biased, immediately defending Andrea and claiming my father was “being rude” without even attempting to hear the situation from our side. When asked for corporate contact information, she refused to provide it, told us to “find it online,” and hung up. Let that sink in, rude staff, inconsistent service, a false threat of calling the police, and management that refuses to take accountability or even properly handle a complaint. This is not just bad customer service, this is a complete breakdown in professionalism and leadership. If this is how customers, especially older customers, are treated, then this location seriously needs oversight and retraining immediately. Do better.
• DM

  Diana Medrano

  Mar 19, 2026
  5.0
  I love Wingstop in hillside excellent customer service good food and clean restaurant 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼
• NP

  NELSON PARRA

  Mar 18, 2026
  5.0
  Excelente producto recomendado
• JS

  jhonaiky Santana

  Mar 10, 2026
  1.0
  I tried ordering on the phone and when I was telling her my order she sucked her teeth and hung up on me do not recommend and the food is not even good

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