Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,672 reviews
5 stars
742
4 stars
413
3 stars
248
2 stars
98
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or disrespectful behavior from staff, particularly in the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor handling of substitutions.
Food Quality
Inconsistent food quality, with reports of cold, stale, or poorly prepared items.
Cleanliness
Concerns about cleanliness, including dirty tables, bathrooms, and reports of pests.
Speed of Service
Long wait times reported in both drive-thru and in-store, with some customers experiencing delays of over 30 minutes.
- DWDr. WhoOct 28, 20251.0Soggy Fries and Inconsistent, Petty Charges. My recent visit to this Wendy's location was extremely disappointing and frustrating due to multiple failures in both food quality and customer service.First, the food quality was unacceptable. My order of fries was completely soggy and lukewarm, a clear sign they had been sitting out for too long. They were barely edible.Second, the staff failed to accurately complete the order the first time. The entire order was handed to me, but the small fries were missing, and I had to point out the omission and wait for them to be prepared, wasting additional time.Finally, the most frustrating incident was the blatant inconsistency and petty nature of the service at the counter. When I requested a second small cup of nugget sauce, the cashier insisted I had to pay an extra $0.50 for it. Yet, my friend, who ordered immediately behind me, was provided with two sauces without any charge or issue whatsoever. This demonstrates a complete lack of consistent policy and left a truly poor impression. If you can't get the quality right and charge extra for basic condiments when others get them free, there's a serious problem.Will not be returning to this location.
- NDNatacha DorcelyOct 21, 20251.0I always come to this Wendy’s in Hillside. However today was a horrible experience for me. Not only is the manager disrespectful but she does not know how to talk to customers. After placing my order I asked her if she could tell me my total and her response was “ I’m doing something right now … I can’t tell you your total.” I’m not sure if she was having a bad day that day but there was no need for that attitude. When coming to a restaurant or place in general you’re supposed to treat your customers good not give attitude. Learn how to take care of your customers. I work at a fast food company as well and where I work we never treat our customers badly. Or give any attitudes. Our customers is our top priority. That is how you make business. You treat them well so that way they’ll come back.
- DDDonnaOct 20, 20253.0I went through the drive through on Saturday. My granddaughter and great-grand wanted food. The speaker is so lousy I could not hear any the person said. With background noise from the traffic and other people it was difficult to hear him read the order back
- KHkevin hanleyOct 17, 20251.0I ordered a chicken sandwich through the drive through, it was inedible. I absolutely love their chicken sandwich but this sandwich was horrible, it was chewy and tough. The 2 bites I took I had to spit out. I had to throw the entire sandwich away.
- LJLuis Coolest jrSep 9, 20251.0Worst Wendy's I ever been to
Frequently Asked Questions About Wendy's
Is Hillside Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hillside, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hillside, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (908) 206-0481.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hillside Wendy’s serve breakfast?
Yes, this Wendy’s location in Hillside, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Hillside Wendy's location currently open?
Yes, the Hillside Wendy's is open and committed to serving customers daily.
What are the drive-through hours for Wendy's in Hillside, NJ?
The drive-through is open from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Does this Wendy's location offer breakfast?
Yes, the Hillside Wendy's serves breakfast, including combos, sandwiches, coffee, and sides via their app or website.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
How can I order food from Wendy's Hillside location?
You can order online at order.wendys.com or through the Wendy's mobile app for delivery, pickup, or dine-in.
How can I contact Wendy's Hillside location for feedback or inquiries?
You can call (908) 206-0481, use the Live Chat on Wendy's Contact page, call 888-624-8140, or complete their customer satisfaction survey online.
Are gift cards available at this Wendy's location?
Yes, Wendy's gift cards can be purchased in-restaurant, at retailers, or online via the Wendy's gift card portal.
What are some nearby dining options around Wendy's Hillside?
Nearby dining options include Coca-Cola Freestyle (Asian cuisine), Regional Bar (Portuguese bar and grill), McDonald's, Taco Bell, and Burger King—great for exploring different tastes before or after your visit.
Are there nearby attractions to visit near Wendy's Hillside location?
Yes, guests can enjoy the South Mountain Dog Park for outdoor activities and nearby shopping at Logic Marketplace.
How can the nearby gas station Rt. 22 East Hillside help Wendy's customers?
Customers can fuel their vehicles at Rt. 22 East Hillside gas station and convenience store, making it convenient to stop for gas and grab a meal at Wendy's.