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Subway

3.7
(241 reviews)

Business Details

1333 Liberty Ave, Hillside, NJ
07205, United States
(862) 772-3186
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hillside Subway® Restaurant at 1333 Liberty Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1333 Liberty Ave, Hillside, NJ
07205, United States

Hours

Reviews

3.7
241 reviews
5 stars
115
4 stars
44
3 stars
28
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unapproachable, and inattentive to customers.

Food Quality

Several customers reported issues with food freshness and quality, including old or improperly prepared sandwiches.

Cleanliness

While some customers noted a clean dining area, others reported unsanitary conditions, including bugs and unclean food preparation areas.

Operational Issues

Customers expressed frustration with inconsistent hours and service, including being turned away before closing time and issues with online orders.
  • EC
    Exie Colon
    Feb 19, 2026
    1.0
    I ordered a breakfast sandwich on Uber Eats. Delivery service was great. But when I began to eat my sandwich I pulled out of my mouth a long strand of hair...DISGUSTING & UNSANITARY. WEAR HAIR NETS. NEVER ORDERING FROM THERE AGAIN!
  • BC
    Brie Centeno
    Jan 17, 2026
    1.0
    Craved a sandwich so bad so I decided to stop in at the local subway. When I went in the 2 women at the front didn’t even greet me. They were having a conversation laughing and looking right at me and my brother. Didn’t acknowledge us. We sat there for a good 5 minutes them still talking even walking in the back to continue their conversation still no greeting. I just walked out I was extremely upset. Obviously reading the reviews this is a regular thing. A sandwich isn’t worth getting ignored or dealing with ignorant employees who obviously don’t want their job. They have the worst customer service don’t know why people still give them money I’d love to see an outline of their volume. I’m pretty sure it’s declining n they aren’t making much. This isn’t the first time. A sandwich that takes 5 minutes not even to make is drawn out into 10 mins. I was in fast food for over 5 years. This hell I’d bring down on my staff for these reviews!!!! I don’t give them my money anymore. A sub shop with authentic subs is way better!
  • KL
    Kayden Li
    Dec 23, 2025
    1.0
    Terrible service. Extremely rude and disrespectful staff.
  • RJ
    Ronny Jenkins
    Nov 27, 2025
    1.0
    I've added a video to show how much I've actually spent on subway sandwiches this year so whoever is reading this can see that with all those purchases this is my first bad review.. The woman in the video asked me what kind of sandwich I want I started explaining that I would like herb and cheese bread toasted with shredded cheese, she cut me off before I can finish and said what kind of meat, I told her if she'd let me finish it can explain how i want my sandwich. I explained that after the bread and cheese comes out the oven I would like her to put mayo on both sides then the tuna. When the bread came out the oven she tried to put the tuna first and thats when I got very annoyed because I explained VERY CLEARLY how I wanted my sandwich made (mayo before tuna) I told her if she wasn't busy trying to cut me off while I am talking she would have heard my instructions clearly and followed them correctly. The she got an attitude with me. Bottom line is fast food employees shouldn't cut customers off while they are trying to talk. In this case it lead to her not being able to follow the simple instructions I gave her. The same instructions I gave to EVERY OTHER SUBWAY LOCATION you seen in the list that I added.
  • LJ
    Luis Coolest jr
    Sep 9, 2025
    3.0
    Great looking dining area. Service was nice and fast

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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