McDonald's

3.9
2105 reviews
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Business Details

395 Long Ave, Hillside, NJ
07205, United States
(908) 686-4171
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
395 Long Ave, Hillside, NJ
07205, United States

Hours

Reviews

3.9
2,105 reviews
5 stars
939
4 stars
501
3 stars
322
2 stars
123
1 star
220

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor service and unresolved issues.

Food Quality

Inconsistent food quality was noted, with complaints about cold, overcooked, or improperly prepared items.

Cleanliness

The restaurant was generally described as clean, but there were reports of dirty bathrooms and pest issues.

Speed of Service

While some customers experienced fast service, others reported long wait times and issues with order accuracy.

Drive-Thru Issues

The drive-thru was frequently mentioned as slow and causing traffic problems, with some customers preferring to order inside.
  • EJ
    Emanuel Jimenez
    Oct 21, 2025
    5.0
    Right now there's a bit of construction to make the whole area better soon but at least the McDonald's has great employees that keep the facility clean and organized
  • GM
    Greg Mender
    Oct 18, 2025
    1.0
    I came here and the drive through never even gave me what I ordered.
  • DV
    Diego Valencia
    Oct 15, 2025
    4.0
    Siempre es un buen lugar para comer
  • DC
    Deirdre Campfield
    Oct 14, 2025
    1.0
    Me and my sister came to this mcdonalds in hillside, NJ 3 weeks ago. We came through the drive in. They charged my sister card 2 times. For our order and for somebody else order. The cashier was rude, never apologized for her mistake and said it was our fault. You as the cashier are supposed to know what the person order is. And on top of that she told my sister that the refund had to go back on the card which would have been like 4 days because it was the weekend. She said because that way the manager wouldn't question why she gave her back cash. She called a " manager " or maybe a supervisor to the window and she was just as rude, clueless and offered no resolution either. The food is good there. But the customer service is lacking to say the least.
  • CM
    Christopher McManus
    Oct 12, 2025
    5.0
    Had an issue using the app, the manager took care of it for me and I got my food super fast and it was fresh. You guys are killing it.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Hillside, NJ?

McDonald's in Hillside, NJ is open 24 hours every day of the week.

Does the McDonald's in Hillside have drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.