McDonald's

3.9
2118 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
395 Long Ave, Hillside, NJ
07205, United States

Hours

Reviews

3.9
2,118 reviews
5 stars
948
4 stars
502
3 stars
324
2 stars
123
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and lack of resolution for issues.

Food Quality

Mixed feedback on food quality, with reports of cold, stale, or improperly prepared items, although some customers praised the freshness of their meals.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Drive-Thru Efficiency

The drive-thru was frequently mentioned as slow, causing traffic issues, although some customers noted quick service during less busy times.
  • TJ
    Taisha Jones
    4 days ago
    3.0
    Hey got good fries
  • TD
    Tesha Draga
    Dec 25, 2025
    5.0
    why does nobody at this mcdonald’s speak english?
  • LA
    Louisa Amoakoh
    Dec 25, 2025
    1.0
    Rude customer service. My husband and I went to this McDonald’s at around 10:45pm because the website said it is open 24 hours. It was Christmas Eve. We waited at the order speaker for about 15 minutes and when the employee came on, he said they were closed. I asked him why he had us waiting so long before taking our order and he just said “it’s Christmas what do you mean?” There was a car right in front of us that had their order taken in 2 minutes and when I mentioned it, he said he didn’t hear me and hung up. All he had to do was politely say “we’re sorry we had to close early today because of the holiday.” Instead he was laughing/mocking me.
  • AJ
    Amaanat Jolly
    Dec 24, 2025
    5.0
    Thanks you People McDonald's
  • JR
    Jacob Romero
    Dec 17, 2025
    3.0
    one queston do you have worms? do you clean your machines

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Hillside, NJ?

McDonald's in Hillside, NJ is open 24 hours every day of the week.

Does the McDonald's in Hillside have drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.