Wendy's

Reviews

• SA

  Steven AB

  Nov 27, 2025
  1.0
  Una hora y media para que me tomaran una orden por ventanilla definitivamente el servicio es muy malo, que digo malo pésimo !!!
• BP

  Bill Pullman

  Nov 15, 2025
  1.0
  it would be really great if they got somebody in the drive-through that spoke English...
• JV

  John Verrengia

  Nov 13, 2025
  4.0
  All good except they need to put rubber caps on the chairs. EXTREMELY LOUD
• RH

  Ryan Hicks

  Nov 9, 2025
  1.0
  THE FOOD IS GOING DOWNHILL THEY USED TO BE GOOD
• SP

  Sarah Papp

  Sep 29, 2025
  1.0
  My boyfriend and I come to this Wendy’s all the time, and upon our first time actually going inside the establishment we were greeted with attitude and poor customer service. We won coupons from a NY Giants game for free cheeseburgers, and we wanted to use them. To begin, the manager, Alix, told us they were not able to be used due to “it needing to be signed.” The woman taking our order continuously walked away, leaving us unattended. We asked the manager if he could help with our order since she kept walking away, and he told us, “No, she’s helping you.” Eventually, the manager, Alix, allowed us to use the coupon because we explained our situation — but he was unnecessarily rude. Once we applied two more coupons, Alix came back over saying, “only one per customer.” It made no sense, the coupon had no specifics on limitations. He repeatedly stated this in a rude manor even after we placed our order, but eventually, again, allowed us to use it. I believe this is because we were right, and he was just making up policies. We ended up getting our food, my boyfriend making a comment to the manager, “I don’t understand why you have to give us attitude.” and again, he shooed us off, repeating a policy I can’t recall. On top of that, after placing our order, we were harassed by teens in line behind us in the building. The manager and cashier heard, doing nothing to prevent the harassment. The environment became so uncomfortable, leading another customer eating inside to walk out with us, commenting something about how ridiculous it all was. Directly after leaving the building, the same teens cornered and harassed me and my boyfriend. Threatening, cursing, and trying to prevent us from entering our vehicle. I find it extremely offensive the manager did nothing to prevent or interfere due to bias, as well as the manager was outright rude whilst we were ordering. I knew for a fact I would never be returning to this Wendy’s, especially getting home to find out that they were short on fries. As well as they collected FOUR of our coupons after they insisted we didn’t give them enough for the cheese burgers, only giving us two in the bag. I wish I could leave ZERO stars, as I was more than dissatisfied with the service and environment. I’m extremely disappointed, I thought that it would be a positive experience, as we were just trying to grab a meal.

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