Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
729 reviews
5 stars
346
4 stars
209
3 stars
82
2 stars
28
1 star
64
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful behavior from staff, particularly managers, leading to negative customer experiences.
Food Quality
While some customers praised the food as fresh and tasty, others reported issues with cold or poorly prepared items.
Service Consistency
Customer experiences with service varied widely, with some reporting fast and friendly service while others faced long waits and order mistakes.
Cleanliness
The restaurant was noted for being clean and well-maintained, although some customers reported issues with specific areas like bathrooms.
Customer Experience
Several reviews mentioned uncomfortable experiences due to staff behavior and harassment from other customers, impacting overall satisfaction.
- BPBill PullmanNov 15, 20251.0it would be really great if they got somebody in the drive-through that spoke English...
- JVJohn VerrengiaNov 13, 20254.0All good except they need to put rubber caps on the chairs. EXTREMELY LOUD
- RHRyan HicksNov 9, 20251.0THE FOOD IS GOING DOWNHILL THEY USED TO BE GOOD
- TTTomatoOct 9, 20251.0The worst staff with attitude. Mary wins a special reward for being the rudest employee.
- SPSarah PappSep 29, 20251.0My boyfriend and I come to this Wendy’s all the time, and upon our first time actually going inside the establishment we were greeted with attitude and poor customer service. We won coupons from a NY Giants game for free cheeseburgers, and we wanted to use them. To begin, the manager, Alix, told us they were not able to be used due to “it needing to be signed.” The woman taking our order continuously walked away, leaving us unattended. We asked the manager if he could help with our order since she kept walking away, and he told us, “No, she’s helping you.” Eventually, the manager, Alix, allowed us to use the coupon because we explained our situation — but he was unnecessarily rude. Once we applied two more coupons, Alix came back over saying, “only one per customer.” It made no sense, the coupon had no specifics on limitations. He repeatedly stated this in a rude manor even after we placed our order, but eventually, again, allowed us to use it. I believe this is because we were right, and he was just making up policies. We ended up getting our food, my boyfriend making a comment to the manager, “I don’t understand why you have to give us attitude.” and again, he shooed us off, repeating a policy I can’t recall. On top of that, after placing our order, we were harassed by teens in line behind us in the building. The manager and cashier heard, doing nothing to prevent the harassment. The environment became so uncomfortable, leading another customer eating inside to walk out with us, commenting something about how ridiculous it all was. Directly after leaving the building, the same teens cornered and harassed me and my boyfriend. Threatening, cursing, and trying to prevent us from entering our vehicle. I find it extremely offensive the manager did nothing to prevent or interfere due to bias, as well as the manager was outright rude whilst we were ordering. I knew for a fact I would never be returning to this Wendy’s, especially getting home to find out that they were short on fries. As well as they collected FOUR of our coupons after they insisted we didn’t give them enough for the cheese burgers, only giving us two in the bag. I wish I could leave ZERO stars, as I was more than dissatisfied with the service and environment. I’m extremely disappointed, I thought that it would be a positive experience, as we were just trying to grab a meal.
Frequently Asked Questions About Wendy's
Is Hillsdale Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hillsdale, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hillsdale, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (201) 782-9317.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hillsdale Wendy’s serve breakfast?
Yes, this Wendy’s location in Hillsdale, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Hillsdale Wendy’s location currently open?
Yes, Hillsdale Wendy’s is open and continues to serve quality food every day.
What are the drive-through hours for Wendy’s in Hillsdale?
Drive-through is open daily from 6:30 AM to 3:00 AM on Sundays to Wednesdays, and until 4:00 AM on Thursdays to Saturdays.
Does this Wendy’s location serve breakfast?
Yes, Hillsdale Wendy’s serves breakfast, including sandwiches, combos, coffee, and sides.
How can I check menu pricing for this Wendy’s?
Menu prices can be viewed at order.wendys.com or via the mobile app by selecting this Hillsdale location.
What payment options are available at Hillsdale Wendy’s?
You can pay with American Express, Cash, Discover, Mastercard, and Visa at this location.
Can I order Wendy’s delivery near Hillsdale?
Delivery availability can be checked on Wendy’s app or order.wendys.com by entering your delivery address.
How can I contact Hillsdale Wendy’s for questions or feedback?
You can call (201) 782-9317 or reach Wendy’s Customer Care via their website and live chat options.
What nearby transportation options help me get to Wendy’s in Hillsdale?
Hillsdale station and NJ TRANSIT-Hillsdale are nearby train stations that make it convenient to visit Wendy’s by public transit.
What other dining options are near Hillsdale Wendy’s?
Nearby eateries include West Hills Deli, Chipotle Mexican Grill, and Friendly’s, offering a variety of food choices before or after your Wendy’s visit.
What local services can I find near Wendy’s in Hillsdale?
Nearby services include beauty salons like Nails Show and Polished & Chic Salon Boutique, as well as barbershops like Tim’s Barbershop and Look Sharp Barber Shop.