Dunkin'

3.9
351 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hillsborough, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
315 Rt 206, Hillsborough, NJ
08844, United States

Hours

Reviews

3.9
351 reviews
5 stars
187
4 stars
71
3 stars
29
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Inconsistent Quality

Feedback indicated inconsistencies in food and drink quality, with some customers receiving poorly made items or incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service at certain times.

Cleanliness

A few reviews noted that the location was clean and well-maintained, contributing positively to the overall experience.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that items were overpriced for the quality received.
  • CO
    Chelsea O
    Nov 12, 2025
    1.0
    Does not listen to orders what so ever. Asked for a toasted bagel with cream cheese, instead got an untoasted. Not nice at all
  • AS
    A S
    Oct 20, 2025
    2.0
    Food it okay, has some bad day and some good day. The service here is bad always. There has never been a day when someone is nice or friendly. Always angry & rude.
  • CC
    CC Callahan
    Oct 8, 2025
    1.0
    Im not sure what happened to this location but ill only be going to the other one from now on. Whatever game they have going on here is wild. They try to make you seem like youre the one who put in the wrong order and then you get evil glares when you ask them to fix it. Im not sorry..im not paying for something I won't or cant eat or drink with my damn money. This has happened 4 times in the last month going here. I order let's say...a green tea. They end up giving me a matcha instead and say thats what I ordered. The first time I thought ...ok im exhausted with a new baby and 2 other kids. I probably said the wrong thing. Well lucky for me ive got a dash cam that records audio. Ever since hillsborough started getting even bigger the traffic and aggressive horrible drivers have gotten worse. So I invested in one. Upon going back and listening to my order, I in fact only asked for a green tea...not a matcha. Yesterday was the 4th and last time. No thanks ! Additionally they're not making the drinks right either. Last time I got an iced coffee it was so bitter and im not big on coffee as it is. I asked for extra cream and about 6 of the liquid sugar because I like it super sweet. It wasnt any of those things. I'd rather physically eat my money than come here again. The service has greatly gone down hill here. Lastly, the chatter amongst employees is out of hand. I hear personal things customers shouldn't hear so loudly that I feel like im apart of the conversation. Its rather unprofessional. Perhaps if there were less talking...there would be more proper drink making/correct orders. But what do I know?
  • ZZ
    Zelda
    Aug 27, 2025
    5.0
    New $6 value meal was served fresh and delicious on Thurs. morning, also a great deal. Thanks!
  • GG
    Gary
    Aug 8, 2025
    1.0
    The guy early in the morning working about 4:30 a.m. should go back to mopping the floors. All I wanted was nice coffee and a Boston cream, and it was ready sitting next to him, but he had to be on his phone. And then when I knocked on the window, he's like, "Do you want to hold on one second?" No, dude, I need my coffee like 5 minutes ago, and I have to go to work. Lost my business because as soon as he said that I just left. I'll go pay another company that treats their customers correctlyThe guy working early in the morning, about 4:30 a.m., should go back to mopping the floors. All I wanted was nice coffee and a Boston cream, and it was ready sitting next to him, but he had to be on his phone. And then when I knocked on the window, he's like, "Do you want to hold on one second?" No, dude, I need my coffee like 5 minutes ago, and I have to go to work. Lost my business because as soon as he said that I just left. I'll go pay another company that treats their customers correctly.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hillsborough, NJ?

Dunkin' in Hillsborough is open daily from 4:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' Hillsborough offers both delivery and curbside pickup services.