Dunkin'

4.0
589 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Highland Park, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
55 Raritan Ave, Highland Park, NJ
08904, United States

Hours

Reviews

4.0
589 reviews
5 stars
311
4 stars
139
3 stars
48
2 stars
19
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with staff often being unhelpful or dismissive.

Coffee Quality

Numerous reviews indicated a decline in coffee quality, with complaints about weak and poorly made drinks.

Food Quality

Several customers expressed dissatisfaction with the food, citing stale donuts and poorly prepared items.

Staff Friendliness

While some customers praised friendly staff, many others noted a lack of friendliness and professionalism.

Cleanliness and Maintenance

The location received mixed feedback on cleanliness, with some noting it was well-maintained while others reported issues.
  • LP
    Louis Paccione
    Oct 9, 2025
    1.0
    Poor customer service.got my order wrong.nasty women staff.under staffed.and you wait 10 minutes for your coffee.they need to go out of business.
  • GJ
    Geo J
    Sep 20, 2025
    3.0
    Many Dunkin' locations are serving sub-par coffee now. I've experienced this now second-rate brew at 6 different locations. Clearly they have changed their bean & ground coffee sources. DD used to have very good coffee, but in the last 3-4 months it is so obvious & blatantly weak & watered-down.
  • RM
    Ricki Mindick
    Jul 2, 2025
    3.0
    People working there should learn to be friendlier. Food quality has changed tremendously over time, sad to say.
  • DV
    Diane Valdez
    Jun 21, 2025
    1.0
    I went there today to get an ice cappuccino with an old fashioned donut. The coffee was completely white with no ice and no sugar. The old fashioned donut was old and dry. The young lady behind the counter had absolutely no personality or customer service. I asked for more ice and got a few cubs, I ask for liquid sugar but I didn’t get it. I ask for some espresso in the coffee I got a shot but that didn’t fixed the awful coffee she made. Instead of apologizing and starting over she simply didn’t care. I asked for the blueberry donut instead but she didn’t listen and still give me the dry old fashion. I ended up throwing away the entire order in the store right in front of her. This felt like the DMV. Horrible customer service!! Horrible coffee maker! Teach your employees to make coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Highland Park, NJ?

Dunkin' is open from 5:30 AM to 10:00 PM Monday through Friday and Sunday, and from 6:00 AM to 11:00 PM on Saturday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.