Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hamilton, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Several reviews mentioned dirty conditions inside the store, including unclean tables and expired products.
Order Accuracy
Many customers experienced issues with incorrect orders, whether from mobile app slips or drive-thru requests.
Staff Competence
Feedback indicated a lack of training among staff, leading to frequent mistakes and misunderstandings.
Mixed Experiences
While some customers praised the service and quality of food, many others expressed dissatisfaction, indicating inconsistency in performance.
KE
Keira Elliott
3 days ago
1.0
I’ve worked in fast food/ drive thru service for 5 years and I’ve never had a worse experience than at this Dunkin. Every time I order from this Dunkin is is absolute garbage. Sometimes I even receive my coffee without coffee just milk?!?!? I’ve gotten to the window after paying and I’ve had to repeat my entire order because the employees don’t even know what they are making, although I had already paid for it so you would think the order would be somewhere right? There is only one girl there who makes my drinks perfect every time but I just know she is overworked and not always there. Today I waited at the speaker for over 5 minutes without my order being taken, while I could hear everybody talking over the headsets because they couldn’t even bother to turn them off. I left. I have given this Dunkin so many chances but I am officially just turned off.
JC
jelyn cook
Jan 4, 2026
1.0
My husband and I walked to this location. The front door was locked, so we went to the side door. The inside was dirty. Tables were not wiped down. I got a bottled Pepsi and my husband got a coffee. We had to switch the Pepsi because the first one was expired. It is a shame as it is the closest one to my house, but we won't be going there anymore.
DL
Dale Laird
Dec 19, 2025
1.0
Staff seems to not be able to read or understand the order slips from the mobile app. I have had to drive back to fix my order everytime for the last 6 weeks. It's always the same girl making the food and she always is asking what is supposed to be on it when I return to fix the order. If they can't read or understand the slips whether it be from not being familiar with English or they just dont care, they shouldnt be working there.
KG
Karla Gonzalez
Dec 17, 2025
1.0
Went through the drive thru and it took me about 5 minutes to order 2 simple drinks. I had to repeat myself numerous times, and the lady could barely understand what I was ordering. To top it all off, the coffees were TERRIBLE.
MJ
Marissa Jimenez
Nov 12, 2025
1.0
Consistently wait in line for items they don’t have and very poor communication