ICE CREAM EMERGENCY is a mobile, private-event, ice cream catering franchise business with a unique twist. It's a 50's vibe, rescue themed, mobile ice cream parlor
where the guests are served INSIDE the ICE CREAM EMERGENCY BUS. Guests
board the fully-appointed, climate-controlled, retro ice cream parlor, to have custom, monster ice cream sundaes prepared to their order.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.