The food quality is inconsistent, with many praising the turkey wings and other dishes, while others report bland or poorly prepared items.
Customer Service
Customer service experiences vary widely; some customers report friendly and welcoming staff, while others describe rude or unprofessional interactions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, particularly with online and delivery orders.
Atmosphere
The restaurant atmosphere is generally described as warm and inviting, but some customers noted issues with cleanliness and staff demeanor.
Catering Services
Catering services received positive feedback for being timely and providing delicious food, making it a reliable option for events.
LP
Lou Padilla
Nov 16, 2025
1.0
I can’t rate the food because I didn’t get any. Walked in to the location on Whitehorse Pike on a Sunday. Four employees behind the counter. Two DoorDashers picking up and me are the only customers. I’m asked if I’ve placed my order yet, I respond “No”. She proceeds to do answer the phone and take orders. A regular walks in and strikes up conversation, then orders food from same lady that ignored me. I ask another employee putting together orders, If I can place my order and he tells me at the end of the line. I’m clearly at the front of the line. Been standing there for at least 5 mins. The place is only but 20 sqft. Disgraceful. Would have been a first time customer. You only get 1 first impression. Aunt Bertha won’t be seeing me ever again.
RR
Rodger
Nov 14, 2025
5.0
Food and people where great. My only complaint was that I ordered my wings hooked and when I got there 30 minutes later, I was informed they didn't have the sauce . I will be back because the food quality is always good at this location.
MM
moises morales
Nov 12, 2025
5.0
Haven't had real soul food since moving up to delco. Took a 30 min drive and ended up in heaven. The food was incredible, flavorful, tender, perfectly seasoned. The range of food they had was amazing too. From standards like ribs, chicken(fried and baked), greens and Mac and cheese. But also chitlens and pig feet. The service was incredible, they made us feel at home and we're super nice and friendly. Definitely gonna make the trip again.
CD
Chelsea Derryberry
Nov 2, 2025
5.0
I ordered a couple mix and match platters last night and they were to die for! The wait was longer than expected but the woman working register/behind the line was very kind and gave clear communication on when my order would be completed. She deserves a raise. Definitely worth the 20 minute drive. Will be returning !
AB
April Brown
Oct 31, 2025
5.0
Every visit has been pleasant with a great sense of urgency in expediting multiple orders, and tonight Friday night-Halloween was no different. I was greeting when I entered and there was constant communication as I waited for my order to be completed. My food was hot and cooked to perfection with generous portions. As I mentioned it was Halloween, they were even giving candy treats to trick or theaters and guests. Such a great way to connect with community.
Frequently Asked Questions About Aunt Berta's Kitchen
What are the opening hours of Aunt Berta's Kitchen?
Aunt Berta's Kitchen is open Wednesday to Saturday from 11:00 AM to 8:00 PM and Sunday from 11:30 AM to 7:30 PM. It is closed on Mondays and Tuesdays.
Is Aunt Berta's Kitchen open on public holidays like July 4th?
No, Aunt Berta's Kitchen is closed on July 4th every year.
Does Aunt Berta's Kitchen offer delivery and in-store pickup services?
Yes, the restaurant provides both in-store pickup and delivery services.
Where is Aunt Berta's Kitchen located?
It is located at 639 White Horse Pike, Haddon Township, NJ 08107, United States.
What type of cuisine does Aunt Berta's Kitchen serve?
Aunt Berta's Kitchen serves soul food, southern US cuisine, seafood, fried chicken, chicken wings, barbecue, and brunch.
Where can I view Aunt Berta's Kitchen menu and place an order?
You can view the menu and place orders at https://auntbertaskitchen.com/menu.
What is the price range at Aunt Berta's Kitchen?
The price range of Aunt Berta's Kitchen is categorized as TWO, indicating moderate pricing.
Are there any beauty salons near Aunt Berta's Kitchen?
Yes, nearby beauty and hair salons include Fine Edgez Hair Artistry, Gen Esthetics, Tulip Nails, EFFIZZI African Hair Braiding Shop, Bossiez Hair Salon, Peace Love Hair, and Spa Beau Monde.
What other dining options are close to Aunt Berta's Kitchen?
Nearby dining options include Dunkin', Amato Bros., Capital Pizza, Elsie's Middle Eastern Restaurant, and Top Great Wall III Chinese Restaurant.
What other services can I find near Aunt Berta's Kitchen while visiting?
Close services include Boost Mobile for telecommunications, Coin-op Laundromat for laundry, Family Dollar store, and healthcare providers like Kaplan Perry DO and Silver Dental Group.