Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Customers frequently mentioned slow service, particularly during busy hours, with some experiencing long wait times.
Food Quality
While some reviews praised the freshness and taste of the food, others reported issues with cold or overcooked items.
Customer Service
Feedback on staff friendliness was mixed; some customers highlighted excellent service, while others noted unprofessional behavior.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and additional charges for items like sauces.
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Galaxy _HuskyGamer
Nov 9, 2025
1.0
This place is horrible. I’ve ordered from here 3 times over past 2 months through DoorDash and they deliberately don’t make the order until my driver arrives. After watching it through app I messaged my 2nd Dasher who told me what they do there. So for my 3rd order I placed order in app then drove to store and waited for my Dasher to arrive. She pulled up to empty drive thru and lady at window told her to pull up towards front doors because she was on a timer. My Dasher had to wait 10 minutes after driving 17 minutes to store just to get the order. I followed Dasher out of the drive thru and stopped them a few blocks away and gave them an extra $20 for the wait. This is absolutely horrible and I hope the general manager does something about it. I will never order from this store again
DM
Diane Malanga
Nov 4, 2025
2.0
Nasty drive thru employee. WHY most likely having to listen thru a 1960 drive in movie theater mic system. My order was completely wrong and had a toothpick in the burger. What in God's name was that there for. Waste of my time and money a quick meal turned awful
MF
Mom of Five
Oct 12, 2025
3.0
Why do you charge for sauce? McDonald’s & Burger King do NOT charge for sauce!!! Ridiculous!!!!!!!! $14 for one person to eat and you want me to pay extra for sauce!?!?! Never going there again!!!!!!!!!
AJ
Amanda Jones
Aug 15, 2025
5.0
I always stop here for a late night snack usually the same guy is working (young guy with glasses) he always gets my order perfect and he’s easy to understand tonight he asked me to park cause something wasn’t ready in the order it was about a 15/20 min wait he came out sincerely apologizing to me he even gave me a coupon for a free meal for later this experience made my night it shows there is still good people in this world
CS
Christina Stout
Aug 9, 2025
1.0
I placed a breakfast order said no egg twice to make sure they heard me and I get the sandwich with egg. Take it inside tell them twice again I ordered no egg get a new sandwich WITH EGG AGAIN!!! My husband had to go back in a second time to get it fixed once again and came out with the right sandwich with beyond soggy bacon. I use to love Wendy’s but this store has truly gone down hill. Thank u for messing up my morning Wendy’s. This is why I go to McDonald’s for my breakfast
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hackettstown, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hackettstown, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (908) 850-3836.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 219 Mountain Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Hackettstown, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at this Wendy's location?
The drive-through is open Monday to Wednesday and Sunday from 6:30 AM to 1:00 AM, and Thursday to Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides at this location.
Can I order Wendy's food for delivery or takeout?
Yes, this Wendy's offers dine-in, drive-thru, delivery where available, and takeout options.
What payment methods are accepted at Wendy's 219 Mountain Ave?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
How can I check the menu and prices for Wendy's at 219 Mountain Ave, Hackettstown?
You can visit https://order.wendys.com or use the Wendy's mobile app to view menu pricing for this location.
How do I contact Wendy's at 219 Mountain Ave for questions or feedback?
You can call (908) 850-3836, visit https://www.wendys.com/contact-us for live chat, or call 888-624-8140 to reach the Customer Care team.
Where can I buy Wendy's gift cards?
Gift cards are available in-restaurant, through select retailers, and online at http://www.wendysgiftcards.com/#/home.
Is Wendy's at 219 Mountain Ave currently open?
Yes, this Wendy's location in Hackettstown is open and committed to serving quality food every day.
What nearby attractions are close to Wendy's at 219 Mountain Ave?
Nearby places include Mama's Pizza and Cafe, Spirit Halloween, and Applebee’s Grill + Bar, great for dining options before or after your visit.
How can nearby places help me find or visit this Wendy's?
Nearby landmarks like Brothers Auto Glass and Mountain Medical can guide you in locating the Wendy's on Mountain Ave, while Chase ATM and The Exchange Network provide convenient financial services during your visit.