Wendy's

3.9
963 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
219 Mountain Ave, Hackettstown, NJ
07840, United States

Hours

Reviews

3.9
963 reviews
5 stars
442
4 stars
248
3 stars
131
2 stars
52
1 star
90

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Customers frequently mentioned slow service, particularly during busy hours, with some experiencing long wait times.

Food Quality

While some reviews praised the freshness and taste of the food, others reported issues with cold or overcooked items.

Customer Service

Feedback on staff friendliness was mixed; some customers highlighted excellent service, while others noted unprofessional behavior.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and additional charges for items like sauces.
  • G_
    Galaxy _HuskyGamer
    Nov 9, 2025
    1.0
    This place is horrible. I’ve ordered from here 3 times over past 2 months through DoorDash and they deliberately don’t make the order until my driver arrives. After watching it through app I messaged my 2nd Dasher who told me what they do there. So for my 3rd order I placed order in app then drove to store and waited for my Dasher to arrive. She pulled up to empty drive thru and lady at window told her to pull up towards front doors because she was on a timer. My Dasher had to wait 10 minutes after driving 17 minutes to store just to get the order. I followed Dasher out of the drive thru and stopped them a few blocks away and gave them an extra $20 for the wait. This is absolutely horrible and I hope the general manager does something about it. I will never order from this store again
  • DM
    Diane Malanga
    Nov 4, 2025
    2.0
    Nasty drive thru employee. WHY most likely having to listen thru a 1960 drive in movie theater mic system. My order was completely wrong and had a toothpick in the burger. What in God's name was that there for. Waste of my time and money a quick meal turned awful
  • MF
    Mom of Five
    Oct 12, 2025
    3.0
    Why do you charge for sauce? McDonald’s & Burger King do NOT charge for sauce!!! Ridiculous!!!!!!!! $14 for one person to eat and you want me to pay extra for sauce!?!?! Never going there again!!!!!!!!!
  • AJ
    Amanda Jones
    Aug 15, 2025
    5.0
    I always stop here for a late night snack usually the same guy is working (young guy with glasses) he always gets my order perfect and he’s easy to understand tonight he asked me to park cause something wasn’t ready in the order it was about a 15/20 min wait he came out sincerely apologizing to me he even gave me a coupon for a free meal for later this experience made my night it shows there is still good people in this world
  • CS
    Christina Stout
    Aug 9, 2025
    1.0
    I placed a breakfast order said no egg twice to make sure they heard me and I get the sandwich with egg. Take it inside tell them twice again I ordered no egg get a new sandwich WITH EGG AGAIN!!! My husband had to go back in a second time to get it fixed once again and came out with the right sandwich with beyond soggy bacon. I use to love Wendy’s but this store has truly gone down hill. Thank u for messing up my morning Wendy’s. This is why I go to McDonald’s for my breakfast

Frequently Asked Questions About Wendy's

Is 219 Mountain Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.