CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hackettstown is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally praised the friendly and attentive staff, though some reported issues with order accuracy and responsiveness.
Food Quality
While many enjoyed the fresh and tasty food, several reviews highlighted inconsistencies in portion sizes and ingredient quality.
Cleanliness
The cleanliness of the dining area received mixed feedback, with some customers noting it was well-kept while others reported dirty tables and unsanitary conditions.
Pricing Concerns
Several customers expressed dissatisfaction with the perceived high prices relative to portion sizes and overall value.
Order Fulfillment
There were multiple complaints about incorrect orders and long wait times, particularly during busy periods.
TR
The Citizen & Honest Reviewer
Dec 17, 2025
5.0
Amazing service & food is outstanding here. Staff are kind and great, same with managers here, and service is pretty fast, especially during peak times (major plus+++).
AB
Andrew Bagnole
Nov 6, 2025
1.0
000000 you forgot my soup I’m pissed just drove 20 minutes home
AB
Alesia Brodkin
Oct 11, 2025
5.0
We recently visited Panera Bread and had a great experience. The food was fresh and tasty, just what we were hoping for. The staff were very attentive and friendly which made the visit even more enjoyable. It’s always nice to be greeted with a smile and good service. We’ll definitely be coming back!
CH
Christina Hein
Sep 4, 2025
5.0
The staff here was really nice to me and my son, especially Kai he really knows what he's doing. Great people here, and i was able to charge my phone while I was dining! So convenient.
RR
Roark Rodriguez
Sep 4, 2025
5.0
I'm not really crazy about Panera but Kai and the rest of the staff here made my experience totally different. Love the people working this place, very good staff.