CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hackettstown is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally praised the freshness and taste of the food, though some expressed disappointment with portion sizes and specific menu items.
Service
While many reviews highlighted friendly and attentive staff, there were notable complaints about order accuracy and slow service during busy times.
Cleanliness
The cleanliness of the dining area received mixed feedback, with some customers noting it was well-kept while others reported dirty tables and restrooms.
Pricing
Several customers found the prices to be high relative to portion sizes and quality, leading to concerns about value for money.
Customer Experience
There were positive mentions of the overall atmosphere and service, but also significant complaints regarding order mistakes and customer service interactions.
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Andrew Bagnole
Nov 6, 2025
1.0
000000 you forgot my soup I’m pissed just drove 20 minutes home
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Alesia Brodkin
Oct 11, 2025
5.0
We recently visited Panera Bread and had a great experience. The food was fresh and tasty, just what we were hoping for. The staff were very attentive and friendly which made the visit even more enjoyable. It’s always nice to be greeted with a smile and good service. We’ll definitely be coming back!
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Christina Hein
Sep 4, 2025
5.0
The staff here was really nice to me and my son, especially Kai he really knows what he's doing. Great people here, and i was able to charge my phone while I was dining! So convenient.
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Roark Rodriguez
Sep 4, 2025
5.0
I'm not really crazy about Panera but Kai and the rest of the staff here made my experience totally different. Love the people working this place, very good staff.
AA
AdamLTW
Aug 23, 2025
5.0
Somehow we never remember to go to Panera but then when we come back to it, we discover how much we liked it after all. The salads are always made fresh. The breads are delicious. And the bakery is great.