Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor treatment towards patrons.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and undercooked burgers.
Cleanliness
The restaurant was noted for being clean, but there were concerns about the cleanliness of touchscreens and other areas.
Pricing
Customers expressed dissatisfaction with rising prices and felt that the value did not match the cost.
WP
William Poole
Dec 24, 2025
1.0
Its a little disrespectful for McDonald's to charge for premium prices. McDonald's isnt gourmet. And you know that. Ill keep my McDonald's money secure in my wallet.
GT
Gabriel Tawiah
Dec 17, 2025
1.0
They gave me cold fries. I reached into the bag to eat one a few seconds after leaving the drive-thru and the fries were cold.
GN
George Negrics
Dec 6, 2025
1.0
Ignorant.
They see you waiting and just ignore you.
After seeing someone pick their noses and then plae their order using dirty touchscreen kiosk I went to place my order at the register. I waited approximately 10 minutes and then left the place. Please have someone clean those dirty touchscreens.
JV
Janet Veliz
Dec 6, 2025
1.0
Worst experiance i have ever recieved i had a free 1 item reward for my birthday and it wasnt even any item i ended up just picking a hashbrown for the morning and a mcgriddle for my bf who payed. The whole thing got voided for some reason even when it said the transaction went throught so we went to the front and i explained it to the women and she goes wait what and then she like well i can give you the hasbrown free but YOU HAVE to pay the sandwich, like yes woman i know thats what the order was if u looked at the reciept. The i told her very clearly it was a sausage egg and cheese mcgriddle and im mad so im talking very loud and clearly and when she prints the reciept she ordered a sausage biscuit. And then when im trying to get her attebtion and another employees none of them look over and the employee looks at me and ignores me and then when the women comes back with the wrong order I tell her you ordered the wrong item it was a saugage egg and cheesr mcgriddle and she still says i thought you said sausge biscuit. She then proceed to reorder it again and charges another 2 dollars for the sandwich which is 4 dollars, but then as she goes back and tells them to make the sandwich she says in spanish "vieras como tiene la cara la señora" as in "you should see the face of this woman" My parents are guatemalan and i grew up in a spanish household the disrespect of those employess is crazy they should be fired for talking behind customers back in spanish. Espero que los corren si leen esto tengan un buen vida con el diablo no diosito.
DS
Dave Smith
Dec 5, 2025
5.0
We had the Grinch meals. They were as expected. My daughter loved the socks.
This restaurant is new, very clean and staff is very friendly.
What are the regular opening hours for McDonald's at 202 Mountain Ave, Hackettstown, NJ?
McDonald's in Hackettstown is open from 6:00 AM to 11:00 PM Monday to Wednesday and Sunday, 6:00 AM to 10:00 PM Thursday to Saturday.
What are the delivery hours for McDonald's in Hackettstown?
Delivery is available from 6:00 AM to 10:30 PM Monday to Wednesday and Sunday, 6:00 AM to 11:30 PM on Thursday, and 6:00 AM to 12:30 AM on Friday and Saturday.
Does this McDonald's location offer drive-thru service and what are the drive-thru hours?
Yes, it offers a drive-thru service open from 6:00 AM to 11:00 PM Monday to Wednesday and Sunday, 6:00 AM to midnight on Thursday, and 6:00 AM to 1:00 AM on Friday and Saturday.
Can I order McDonald's in Hackettstown through a mobile app?
Yes, you can use the McDonald's App available on iOS and Android to place orders conveniently.
What types of payment does McDonald's at 202 Mountain Ave accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pick-up and delivery options does this McDonald's provide?
Are there any nearby dining options around McDonald's in Hackettstown?
Yes, nearby dining includes IHOP for breakfast and brunch, Little Tokyo for Japanese cuisine, Subway for sandwiches, Hong Kong Palace for Chinese food, Gabby's Pizza, and Carlena's pizza restaurant.
What other types of businesses are located near this McDonald's that customers might benefit from?
Nearby businesses include Skylands Family Pharmacy, Skylands Community Bank, Western Union for money transfers, and Verizon Wireless for mobile services.
Are there nearby wellness or beauty services customers can visit before or after McDonald's?
Yes, Leesa's Element (hair salon and waxing), Hair by Kael (beauty salon), Studio Nails (nail salon), Serenity (yoga studio and gym), and Younique Yoga are close by.
Does McDonald's at 202 Mountain Ave offer any rewards or promotions?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.