Fluffies is a fast-growing hot chicken brand known for its bold flavors, 24-hour brined tenders, and over-the-top comfort food. From loaded fries to our signature sandwiches and famous buttermilk biscuits, everything is crafted with quality and consistency at the core. With a loyal following across NYC and NJ, Fluffies is redefining what hot chicken means on the East Coast.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.