Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
1,283 reviews
5 stars
667
4 stars
341
3 stars
155
2 stars
51
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff interactions; some employees are praised for their friendliness, while others are reported as rude or unhelpful.
Pricing
Many customers find prices to be high compared to competitors, leading to dissatisfaction.
Cleanliness
Store cleanliness is inconsistent; some customers report clean environments, while others mention filthy bathrooms and poor maintenance.
Product Availability
Customers appreciate the variety of products but frequently report issues with stock levels and expired items.
Checkout Experience
Checkout lines can be long and frustrating, with complaints about self-checkout issues and limited cashier availability.
- GEG EOct 31, 20251.0The manager here discriminated against my sister and wouldn’t let her use a coupon on her transaction despite her paying separately for her purchases. She claimed we were ‘together’ and it’s considered the same transaction. I didn’t think it was worth arguing so I let it go but I work in the industry and I know she was being discriminatory. I will file a complaint with the appropriate state agency but I wanted to leave this review to warn other shoppers since the store manager doesn’t really know how to do her job properly.
- DFDeirdre FallonOct 11, 20255.0Everything I need is always in stock.Prices are about the same as ShooRite. Everyone who works there is nice and willing to help.
- KZKathleen Z.Sep 16, 20254.0Not bad Been to better.
- CCcaliph7Sep 12, 20255.0Normal, clean,stocked, and staff helpful.
- RMRoberto MunozSep 3, 20255.0Luigi and Aidan amazing guys!! Usually only shop at ShopRite but these 2 young men honestly made the experience well worth switch supermarkets. Very friendly and helpful. Model employees !! Some people could learn a thing or two from them. Raises !! They deserve it !!
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Hackensack, NJ?
Stop & Shop in Hackensack, NJ is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for your convenience.
Can I shop online at Stop & Shop and pick up my groceries?
Yes, customers can shop online and choose either pickup or delivery options at Stop & Shop.
What loyalty program does Stop & Shop offer?
Stop & Shop has the GO Rewards loyalty program, which offers personalized discounts and lets customers earn points redeemable for gas or groceries.
What services are available at Stop & Shop?
Stop & Shop offers services including Flu Vaccination, Peapod delivery, SCAN IT! Mobile, UPromise, Western Union, Order It!, Coinstar Exchange, Coinstar machines, and PNC Bank services.
Where is Stop & Shop located in Hackensack?
Stop & Shop is located at 380 W Pleasantview Avenue, Hackensack, NJ 07601, USA.
Are there money transfer services near Stop & Shop?
Yes, Western Union, a money transfer service, is located nearby and also available as a service inside Stop & Shop, facilitating convenient financial transactions.
What are some dining options near Stop & Shop?
Nearby dining options include Wize Guys Pizzeria & Restaurant for Italian food and Boardwalk Fresh Burgers and Fries for casual dining.
Are there banking services close to Stop & Shop?
Yes, PNC Bank and a Bank of America ATM are located nearby for easy access to banking services.
What nearby stores can customers visit along with Stop & Shop?
Customers can visit nearby retail stores such as Metro by T-Mobile for mobile phones, dressbarn for women's clothing, Payless ShoeSource for shoes, and RadioShack for electronics.