Pizza Hut

3.2
814 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 53-55 Essex St in Hackensack, NJ. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
53-55 Essex St, Hackensack, NJ
07601, United States

Hours

Reviews

3.2
814 reviews
5 stars
291
4 stars
132
3 stars
68
2 stars
56
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, including rude staff, long wait times, and unresponsive communication.

Food Quality

Many customers reported substandard food quality, including undercooked pizzas, missing ingredients, and incorrect orders.

Staffing Issues

Several reviews noted a lack of staff, leading to slow service and overwhelmed employees.

Cleanliness

Customers frequently mentioned dirty conditions in the restaurant, including filthy tables and unkempt areas.

Delivery Problems

Multiple complaints were made about delivery issues, including wrong orders, delays, and unresponsive customer service.
  • LF
    Luis Fernandez
    Nov 15, 2025
    1.0
    The pizza is as good as any other pizza hot I’ve had. Sadly, the service in this store is terrible. Every time and I mean every time I Oder from this store there is something wrong with my order. And when you call the store, no one answers the phone. In my most recent order 3 items were missing. When they finally answered the phone they said that they would send the missing items. I’m still waiting.
  • NP
    Narcisa Pulla
    Nov 7, 2025
    1.0
    El servicio por teléfono pésimo no contestan y no están busy eso es lo peor que puede ser en un negocio .
  • JF
    J Fish
    Nov 3, 2025
    1.0
    BEWARE: They call the police on customers who ask for refunds. We never received our order, and when we asked for a refund instead of store credit, the manager, "John Valenzuela", became defensive and called the police on us. Completely unacceptable behavior. If you can’t handle customer concerns professionally or take responsibility for staff mistakes, you shouldn’t be managing a business.
  • RP
    rai principe
    Oct 31, 2025
    1.0
    Worse place ever. Service is the worse I ever see. I ordered online and when I got to the store they told me my order wasnt ready. After hour and 45 minutes they told they forgot my order. DONT ORDER ONLINE IN THIS PLACE.
  • CS
    Colton Spencer
    Oct 31, 2025
    4.0
    Ordered using pizza app. Only 30-40 min wait on a Friday night. Delivered without an issue. Pizza was a little undercooked but cheese sticks and boneless wings were good.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 53-55 Essex St, Hackensack, NJ?

Pizza Hut is open from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.

Does this Pizza Hut location offer delivery and takeout services?

Yes, this Pizza Hut offers delivery including no-contact delivery, in-store pickup, and curbside pickup options.