At Papa Johns Pizza in Hackensack, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hackensack pizza for any occasion. Call us for pizza delivery in Hackensack or stop by 443 PASSAIC ST for carryout to order the best pizza in Hackensack, along with breadsticks, wings, and more!
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during order issues.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to dissatisfaction.
Food Quality
Inconsistent food quality was noted, with some pizzas being poorly cooked or lacking ingredients.
Delivery Issues
Several customers experienced long delivery times, with some orders arriving cold or not at all.
Hygiene Concerns
Multiple reviews raised serious concerns about cleanliness and food safety practices in the establishment.
LB
Lady Boo
Feb 16, 2026
3.0
Why would you give me Blue Cheese sauce with my pepperoni pizza? I ordered from UberEats app but one get one free pepperoni pizzas. Both came with blue cheese sauces instead of the garlic butter sauce, turnt upside down too. Jalapeño pepper, no juice.
DA
Danielle Acosta
Jan 17, 2026
1.0
Made the mistake of ordering from this spot. It took an hour and a half to get to my house, meanwhile the location is 10 minutes from my house. My pizza was cold. I ate 2 slices but was unsatisfied with the quality, asked for a refund and was told it’s my fault for eating the pizza. I shouldn’t have ate it, and laughed at me for complaining. They’re extremely rude, they said they were banning me since I said I wouldn’t want to order from them anymore since my food was crap. Highly unprofessional, and rest assured they don’t care about their customers. I understand things happen, I would’ve even been happy with a partial refund for the slices I did eat but I didn’t even get that far into the conversation before the manager started yelling at me. I chose to hung up because I didn’t want to argue with the guy about something so idiotic. DO NOT order from this spot, unless you want cold pizza and an inferiority complex.
LG
Local Guide
Oct 29, 2025
2.0
I ordered wings and a mushroom pizza. Wings were good, but the pizza literally only had one or two slices of mushrooms on each slice. That's absolutely ridiculous. I've ordered mushroom pizzas from Papa Johns' other locations many times and this has never happened. Why are you skimping on the mushrooms? Absolutely ridiculous.
AS
Africa Sabino
Oct 18, 2025
5.0
I've been ordering here for a while, the pizza is good, and staff is chill and helpful