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Papa Johns Pizza

3.5
(235 reviews)

Business Details

443 PASSAIC ST, Hackensack, NJ
07601, United States
(201) 457-3355

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Hackensack, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hackensack pizza for any occasion. Call us for pizza delivery in Hackensack or stop by 443 PASSAIC ST for carryout to order the best pizza in Hackensack, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
443 PASSAIC ST, Hackensack, NJ
07601, United States

Hours

Reviews

3.5
235 reviews
5 stars
97
4 stars
48
3 stars
26
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during order issues.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to dissatisfaction.

Food Quality

Inconsistent food quality was noted, with some pizzas being poorly cooked or lacking ingredients.

Delivery Issues

Several customers experienced long delivery times, with some orders arriving cold or not at all.

Hygiene Concerns

Multiple reviews raised serious concerns about cleanliness and food safety practices in the establishment.
  • LB
    Lady Boo
    Feb 16, 2026
    3.0
    Why would you give me Blue Cheese sauce with my pepperoni pizza? I ordered from UberEats app but one get one free pepperoni pizzas. Both came with blue cheese sauces instead of the garlic butter sauce, turnt upside down too. Jalapeño pepper, no juice.
  • DA
    Danielle Acosta
    Jan 17, 2026
    1.0
    Made the mistake of ordering from this spot. It took an hour and a half to get to my house, meanwhile the location is 10 minutes from my house. My pizza was cold. I ate 2 slices but was unsatisfied with the quality, asked for a refund and was told it’s my fault for eating the pizza. I shouldn’t have ate it, and laughed at me for complaining. They’re extremely rude, they said they were banning me since I said I wouldn’t want to order from them anymore since my food was crap. Highly unprofessional, and rest assured they don’t care about their customers. I understand things happen, I would’ve even been happy with a partial refund for the slices I did eat but I didn’t even get that far into the conversation before the manager started yelling at me. I chose to hung up because I didn’t want to argue with the guy about something so idiotic. DO NOT order from this spot, unless you want cold pizza and an inferiority complex.
  • LG
    Local Guide
    Oct 29, 2025
    2.0
    I ordered wings and a mushroom pizza. Wings were good, but the pizza literally only had one or two slices of mushrooms on each slice. That's absolutely ridiculous. I've ordered mushroom pizzas from Papa Johns' other locations many times and this has never happened. Why are you skimping on the mushrooms? Absolutely ridiculous.
  • AS
    Africa Sabino
    Oct 18, 2025
    5.0
    I've been ordering here for a while, the pizza is good, and staff is chill and helpful

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Hackensack, NJ?

Delivery is available daily from 10:00 AM to 2:00 AM.

Can I order carryout from Papa Johns Pizza in Hackensack?

Yes, carryout service is available daily from 10:00 AM to 1:40 AM at 443 PASSAIC ST.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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