McDonald's

3.9
1590 reviews
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Business Details

343 River St, Hackensack, NJ
07601, United States
(201) 880-7868
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
343 River St, Hackensack, NJ
07601, United States

Hours

Reviews

3.9
1,590 reviews
5 stars
765
4 stars
359
3 stars
213
2 stars
70
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food, causing disappointment among customers.

Food Quality

Several customers experienced issues with food quality, such as cold items, stale food, and even reports of food poisoning.

Cleanliness

While some praised the cleanliness of the location, others noted dirty tables and unsanitary conditions, indicating inconsistency in maintenance.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and appreciated quick service, indicating that experiences can vary significantly.
  • SH
    Soo H
    Nov 4, 2025
    5.0
    The workers here really do there job in maintaining the place hygienic.
  • CL
    Christine Langer
    Oct 7, 2025
    1.0
    Don’t go here especially during monopoly! The employees took my monopoly pieces, and i didn’t notice until I got to work with my breakfast. Now corporate won’t give me my missing pieces bc im a loyal customer and also got McDonald’s for lunch near work. So disappointed- I used to go here at least once a week befor work. Will never go again now that I can’t trust your store or your company.
  • SM
    Stephen Maury
    Oct 1, 2025
    5.0
    To my surprise, everything was very good at mcdonald's.I got a big mac meal 8 dollars.That was delivered to my seat by a nice girl.And then she came by and cleaned up my tray, and I didn't have to leave a tip.
  • NS
    Nicolette Streater
    Sep 17, 2025
    5.0
    I love salt on my fries I'm a big foodie n this place is in point with their fries n burgers I'd definitely eat here again
  • LH
    Lisa H
    Sep 15, 2025
    1.0
    Ordered via DoorDash … order has been incomplete the last three times. Missing a fry or the wrong item. Thankfully DoorDash refunds me but I called to let them know what was going and they don’t care. Looking at the comments this seems to be a thing at the drive thru as well.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Hackensack, NJ?

McDonald's in Hackensack, NJ is open 24 hours a day, every day of the week.

Does McDonald's offer drive-thru service and what are its hours?

Yes, there is a drive-thru available at this McDonald's location, open 24/7.