Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 450 Hackensack Ave. in Hackensack is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others found them cold or lacking flavor.
Customer Service
Customer service experiences varied widely; some staff were praised for their friendliness, while others were criticized for being rude or inattentive.
Cleanliness
Concerns raised about cleanliness, with reports of dirty tables and hygiene issues in some locations.
Value for Money
Many customers felt the prices were high for the quality of food received, leading to dissatisfaction.
DT
denise torres
Feb 19, 2026
5.0
There is a man working here I believe his name is Lee, he is amazing! The gentleman was kind, courteous, attentive and very welcoming. The food is always good but when paired with his service, it makes five guys the best place to go to. He made it extra special.
NP
Nicole Posenato
Nov 14, 2025
4.0
Great for a quick bite, if you're in the mood for burgers!
A
정진용
Oct 17, 2025
5.0
Always satisfied!
JJ
Jon
Sep 9, 2025
5.0
Good food and good service!
AC
Agusto Chivossio
Sep 7, 2025
3.0
clearly disappointed. I am not a fun of day food but sometimes do not mind tasting it at different franchises here and there. as expected my hamburger was so so but I again understand it's a fast food place. what surprised me really negatively was it was not even hot, just at lukewarm temperature, despite been wrapped up in an aluminum wrap and container. ordered while waiting in parking lot 5 minutes only, so time should not have been a factor. can't figure out how come the hot hamburger could be soo not hot...
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys Hackensack accept reservations?
No, Five Guys at 450 Hackensack Ave. does not accept reservations.
What are the operating hours of Five Guys Hackensack?
Five Guys Hackensack is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Hackensack offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/hackensack/menu.
Can I customize my burger and milkshake at Five Guys Hackensack?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What types of payment are accepted at Five Guys Hackensack?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys Hackensack have seating and is it child-friendly?
Yes, the restaurant offers dine-in seating with casual attire, welcomes children, and provides high chairs and wheelchair accessible restrooms.
Is Five Guys Hackensack wheelchair accessible?
Yes, it has both a wheelchair accessible entrance and restroom.
Are there any nearby pet-related services close to Five Guys Hackensack?
Yes, nearby pet services include Petco (a pet groomer and pet store), Vetco Total Care Animal Hospital, and Just Food For Dogs.
What adjacent dining options are available near Five Guys Hackensack?
Nearby dining options include Firehouse Subs, Bonchon Hackensack (Korean and Asian restaurant), Gogo Sushi, Hack'N Shack Burger, and Penang Street Southeast Asian Kitchen.
Are there any nearby shopping or service-related businesses near Five Guys Hackensack?
Yes, nearby places include Mattress Firm (mattress and furniture store), Staples (office equipment and printing services), Red Wing (shoe store), AAA Hackensack (travel services), and Amazon Locker.
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