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Dunkin'

3.8
(732 reviews)

Business Details

25 Hackensack Ave, Hackensack, NJ
07601, United States
(201) 488-5219
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hackensack, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
25 Hackensack Ave, Hackensack, NJ
07601, United States

Hours

Reviews

3.8
732 reviews
5 stars
338
4 stars
144
3 stars
93
2 stars
53
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Staffing Issues

Many reviews highlighted a lack of staff during busy hours, leading to slow service and overwhelmed employees.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and tables, which detracted from their experience.

Product Quality

While some customers praised the coffee, others complained about food quality and incorrect orders.

Customer Experience

Mixed reviews on customer interactions, with some praising friendly staff while others reported negative experiences with attitude and service.
  • MW
    Mesha Wi
    Feb 4, 2026
    1.0
    Paid for a brownie batter donut and the inside is empty!!!
  • KS
    Kaylin Santiago
    Jan 19, 2026
    1.0
    I ordered a breakfast wrap and told them no egg because I am allergic. All the rushing to get someone out of the speaker, they put egg on my wrap and I had to throw it away. I don’t understand why can’t the workers slow it down and listen then rushing because they can KILL someone. I’m so lucky I checked my wrap before bitting into it
  • MP
    Marty Pane
    Jan 2, 2026
    1.0
    People working here are great, but having only two workers is crazy for such a high traffic spot. Manager needs to have at least 3 workers.
  • MM
    michael michael
    Jan 1, 2026
    5.0
    Great place from mike mechanic
  • LM
    lindsay mckee
    Dec 23, 2025
    1.0
    The service is horrible. The employees look unhappy. The floor is dirty and the trash is filled to capacity at 9am. Never going back. Starbucks for the win.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin’ in Hackensack, NJ?

Dunkin’ in Hackensack, NJ is open daily from 5:00 AM to 10:00 PM.

Does Dunkin’ offer delivery and pickup services?

Yes, this Dunkin’ location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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