Dunkin'

3.8
728 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hackensack, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
25 Hackensack Ave, Hackensack, NJ
07601, United States

Hours

Reviews

3.8
728 reviews
5 stars
336
4 stars
144
3 stars
93
2 stars
53
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rudeness and poor service.

Speed of Service

Many customers experienced slow service, particularly during busy hours, with long wait times reported.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to customer requests.

Cleanliness

Concerns raised about cleanliness of the location, with reports of dirty tables and floors.

Product Quality

Inconsistent quality of food and drinks, with some customers enjoying their orders while others reported issues with freshness.
  • MP
    Marty Pane
    Jan 2, 2026
    1.0
    People working here are great, but having only two workers is crazy for such a high traffic spot. Manager needs to have at least 3 workers.
  • MM
    michael michael
    Jan 1, 2026
    5.0
    Great place from mike mechanic
  • LM
    lindsay mckee
    Dec 23, 2025
    1.0
    The service is horrible. The employees look unhappy. The floor is dirty and the trash is filled to capacity at 9am. Never going back. Starbucks for the win.
  • SD
    Sione Douglas
    Dec 9, 2025
    5.0
    I get my coffee extra hot. They steam my milk just right every time . Courteous , friendly and excellent service
  • MM
    Massina Muhammad
    Nov 29, 2025
    1.0
    I usually come to this location and don't have an issue but the girl who was working at the window in the drive-thru today 11/29/25 around 4:40pm with the sloppy t-shirt and sloppy looking hair needs to fix her attitude because it matches her appearance. All I did was ask for a cup of ice with my drink which is normal for me to do.. I never have an issue. I always get a cup of ice with no charge when I purchase my drink but for some reason she wanted to charge me for the cup of ice and when I told her I didn't want it she got an attitude and said " oh God".. I'll never come to this location again. Someone with such negative energy does not need to be serving food of any sort. That one star was only marked because that's the only way I could leave a review. I attempted to call the store to speak with a manager but no one answered the phone.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin’ in Hackensack, NJ?

Dunkin’ in Hackensack, NJ is open daily from 5:00 AM to 10:00 PM.

Does Dunkin’ offer delivery and pickup services?

Yes, this Dunkin’ location offers delivery and curbside pickup services.