Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Hackensack Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.4
696 reviews
5 stars
299
4 stars
112
3 stars
52
2 stars
54
1 star
179
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice, sour-tasting chicken, and overall poor preparation.
Service Issues
Many reviews highlighted unprofessional and rude staff, with complaints about order mistakes and lack of customer service.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and trash on the floor, contributing to a negative dining experience.
Portion Sizes
Frequent complaints about small portion sizes and inadequate amounts of protein in orders were mentioned by multiple customers.
CP
Checo PH
Feb 17, 2026
2.0
This Chipotle in Hackensack, NJ is very cheap with the food amount. I’ve been in other Chipotle in New Jersey and New York and they are more generous with food amount. Stay away from this Chipotle Restaurant they are cheap with the food.
DV
D V
Jan 26, 2026
1.0
We all got sick after eating carnitas
HC
Hailey Chin
Jan 4, 2026
1.0
terrible workers, give orders out to random people without any confirmation and then are unwilling to remake the orders after they make ridiculous mistakes. uncooperative and useless employees, the manager easily handled these issues.
CT
Cyrille Troquet
Jan 3, 2026
5.0
Always delicious. Great service as well.
NP
Nico Petrosino
Dec 23, 2025
1.0
Chicken tasted sour and just ew. Workers need to get a grip.